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Managing Messages > Configuring delivery routes > User directory-based routes
User directory-based routes
Administrator Help | TRITON AP-EMAIL | Version 8.0.x
Delivery routes based on user directory entries are examined first for a match with an email message recipient. Domain group entries are validated against the selected user directory to determine whether email will be delivered via a specified route.
Adding a user directory-based route
Use the following steps to add a user directory-based delivery route on the Settings > Inbound/Outbound > Mail Routing page:
1.
Click Add to open the Add User Directory-based Route page.
2.
Enter a name for your new route in the Name field (length between 4 - 50 characters).
3.
Select an order number from the Route order drop-down list to determine the route's scanning order.
4.
Select a destination domain from the pre-defined domains in the Domain group drop-down list. Default is Protected Domain. Information about the domain group appears in the Domain details box.
If you want to edit your selected domain group, click Edit to open the Edit Domain Group page. See Editing a domain group for details.
5.
Select the user directories you want to use to define your route in the User Directories section. Select from the list of currently defined user directories and click the arrow button to move them to the Selected User Directories box.
* 
Note 
ESMTP user directories are not included in the directory list. ESMTP user directories cannot be used for user directory-based routes.
If you want to add a new user directory, click Add user directory to open the Add User Directory page. See Adding and configuring a user directory for information.
If you want to remove a user directory from the Recipients list, select it and click Delete.
6.
Select the delivery method:
*
Based on the recipient's domain (using the Domain Name System [DNS])
*
Based on SMTP server IP address designation (using smart host). If you select this option, an SMTP Server List opens.
a.
Click Add to open the Add SMTP Server dialog box.
b.
Enter the SMTP server IP address or hostname and port.
c.
Mark the Enable MX lookup check box to enable the MX lookup function.
* 
Important 
If you entered an IP address in the previous step, the MX lookup option is not available.
If you entered a hostname in the previous step, this option is available.
*
Mark the Enable MX lookup check box for message delivery based on the hostname MX record.
*
If you do not mark this check box, message delivery is based on the hostname A record.
d.
Enter a preference number for this server (from 1 - 65535; default value is 5).
If a single route has multiple defined server addresses, mail is delivered in order of server preference. When multiple routes have the same preference, round robin delivery is used.
You may enter no more than 16 addresses in the SMTP Server List.
7.
Select any desired security delivery options.
a.
Select Use Transport Layer Security (TLS) if you want email traffic to use opportunistic TLS protocol.
b.
Select Require authentication when you want users to supply credentials. Enter the appropriate user name and password in the Authentication Information box. You must use the SMTP server IP address delivery method when you want users to authenticate.
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Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Managing Messages > Configuring delivery routes > User directory-based routes