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Websense IQ-Series Appliance Help > Alerts and diagnostics
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Help | IQ-Series Appliance | Version 1.5.x
The Status > Alerts and Diagnostics page displays 2 tabs: Alerts and Diagnostics. The Alerts tab displays appliance alert events from the previous 24 hours, along with the date/time of alert occurrence. The alerts are sorted by date, with the most recent alerts appearing at the top of the list. The Diagnostics tab lets you execute a series of tests to determine system connectivity status and health.
The Websense blueSKY portal also contains a history of appliance alert events in the Network Devices page. Up to 7 days of alerts may be viewed.
Appliance upgrade alerts displayed on the Status > Alerts and Diagnostics page are also sent via email from the Websense blueSKY portal.
The Diagnostics tab provides the capability to run a series of system tests to determine the current state of Websense blueSKY. The first time you open the Diagnostics tab, a table shows a list of the tests to run. The tests include, for example, a status check of the network interfaces, the default gateway, your DNS servers, or the cloud service connection.
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A set of diagnostics for Active Directory operations is available only if you are currently connected to an Active Directory server. See Active Directory authentication for information about connecting to Active Directory.
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Click Run Diagnostics to start the tests. The Results column displays test status (In progress) and results (Passed, Failed, or Could not complete). For tests that do not complete or fail, the Details column displays more information, including suggestions for resolving the issue that caused the failure.
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Websense IQ-Series Appliance Help > Alerts and diagnostics
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