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Configure the Hybrid Service > Activate your hybrid service account
Activate your hybrid service account
Web Security Help | Web Security Solutions | Version 7.8.x
Related topics:
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Define filtered locations
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Specify sites not managed by the hybrid service
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Configure user access to the hybrid service
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Send user and group data to the hybrid service
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Schedule communication with the hybrid service
Before you can configure the hybrid service to start managing Internet requests for your organization, you must activate your hybrid account by submitting a contact email address. This creates a connection between the on-premises and hybrid portions of Websense Web Security Gateway Anywhere.
Use the Hybrid Filtering section of the Settings > General > Account page to provide the contact email address and country for your Web Security administrators (see Configuring your account information).
The email address is typically an alias monitored by the group responsible for managing web security for your organization. It is very important that email sent to this account be received and acted upon promptly.
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Websense Technical Support uses this address to send out notifications about urgent issues affecting the hybrid service.
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If there is a configuration problem with your account, failure to respond to an email message from Technical Support in a timely fashion could lead to service interruptions.
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Should certain rare problems occur, the email address is used to send the information needed to allow Sync Service to resume contact with the hybrid service.
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This email address is not used to send marketing, sales, or other, general information.
The country you enter provides the system with time zone information.
Once you have activated the hybrid service for your account, you can specify which locations (identified by IP address, IP address range, or subnet) are managed by the hybrid service, how information is exchanged between the on-premises and hybrid portions of your Web security software, how users managed by the hybrid service are authenticated, and more.

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Configure the Hybrid Service > Activate your hybrid service account
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