Schedule communication with the hybrid service

Web Security Help | Web Security Solutions | Version 7.8.x

Select Settings > Hybrid Configuration > Scheduling to specify how frequently directory data collected by Directory Agent is sent to the hybrid service, and how often reporting data is retrieved.


	Note Policy data is collected whenever you click Save and Deploy in the Web Security manager, and sent to the hybrid service at 15 minute intervals by default. If you have made an important update to your policy data, and want to send user and group information right away, click Send under Send Policy Data Now.

To configure how often directory information is sent to the hybrid service:

Under Send User Data, select one or more days of the week to send user and group information to the hybrid service. If you are using directory information to identify users, you must send Directory Agent data at least once a week.

Enter start and end times to define the time period during which Sync Service attempts to send directory data to the hybrid service. Typically, directory data is sent at a period of low traffic in your network.

If you have made an important update to your directory service data, and want to send user and group information right away, click Send under Send Update Now.

If the Web Security manager receives confirmation from Sync Service, a success message is displayed. This means that Sync Service will send the data, not that the data has been received by the hybrid service.

To configure whether the hybrid service collects reporting data, and how often Sync Service retrieves the data:


	Important In order for Sync Service to pass hybrid reporting data to Log Server, a hybrid communication port must be configured on the Settings > General > Logging page. See Configuring how requests are logged for details. If you are using distributed logging with version 7.8.1, Sync Service must be configured to communicate with the central Log Server. Hybrid logging data cannot be passed from remote Log Server instances to the central Log Server in version 7.8.1. Threat data from the hybrid service is not available.

Under Collect and Retrieve Reporting Data, mark Have the hybrid service collect reporting data for the clients it filters.

If you clear this check box, log data is not saved for hybrid users. No information about these users' Internet activity will appear in reports.

Select one or more days of the week for Sync Service to request reporting data from the hybrid service. You must retrieve data at least once a week.

Enter start and end times to define the time period during which Sync Service retrieves data from the hybrid service. You may want to retrieve data at a period of low traffic in your network.

Select how often you want Sync Service to request reporting data from the hybrid service within the specified start and end times.

Sync Service cannot download reporting data any more frequently than every 15 minutes. This means that there is a time delay between when the hybrid service makes Internet requests and when those requests appear in reports.

If you need to route Sync Service traffic to and from the hybrid service through a proxy server or firewall:

Under Route Sync Service Traffic, mark Route Sync Service traffic through a proxy server or firewall.

Enter the IP address or hostname of the proxy server or firewall, and specify the port that is to be used.

If the specified server requires authentication, enter the user name and password for Sync Service to access it.

When you are finished, click OK to cache your changes. Changes are not implemented until you click Save and Deploy.