Editing device details

TRITON Mobile Security Help | Mobile Security Solutions

Related topics:

Customize profile

Registering new devices

Removing a profile from a device

Wiping a device

Locking a device

Clearing the passcode on a device

Click the name of a device on the General > Devices page to view and edit device details.

On the Devices > Edit Device screen, you can view and update device and application information, view and edit the user policy and profile assigned to the device, and delete the device. You can also customize the device profile for the selected device (See Customize profile).

Editing the policy and profile assigned to a device

Mobile devices are associated with a user policy and device profile during the registration process. However, you can edit these settings later on the Devices > Edit Device screen.

To change the user policy, select a policy from the User policy drop-down menu. Click OK to save your changes.

To change the device profile, select a profile for the device from the Policy profile drop-down menu. Click OK to save your changes. You can also customize the profile for this specific device by selecting Customize Selected Profile (see Customize profile).

For more information on policies and profiles, see Policy Management.

Update device information

Mobile Security queries each device daily for some basic information.

On the Details tab of the Devices > Edit Device screen, the following information is displayed, as reported by the device.


Field Name	Description
Identifier	The Unique Device Identifier (UDID) associated with the device.
OS version	The version of the operating system running on the mobile device.
Phone number	The phone number associated with the device (if applicable).
Model name	The model name of the mobile device.
Model number	The model number of the mobile device.
Product name	The model code of the mobile device.
Serial number	The serial number of the device.
Device capacity	Memory available on the device (in GBs).
Cellular technology	The cellular technology standard used by the device (GSM, CDMA, etc.).
IMEI	The International Mobile Equipment Identity (IMEI) number associated with the device.
MEID	The Mobile equipment identifier (MEID) number associated with the device.
Modem firmware version	The version of the firmware used by the device's modem.
Bluetooth MAC	The MAC address associated with the bluetooth feature on the device.
Wi-Fi MAC	The MAC address associated with the Wi-Fi address on the device.
Current carrier network	The wireless network currently in use by the device.
SIM carrier network	The wireless network associated with the SIM card in use by the device.
Carrier settings version	The version of the carrier settings file currently installed on the device.
Subscriber MCC	The subscriber's home Mobile Country Code (MCC).
SIM MCC	The Mobile Country Code (MCC) associated with the installed SIM card.
SIM MNC	The Mobile Network Code (MNC) associated with the installed SIM card.
Current MCC	The current Mobile Country Code (MCC) associated based on the device's current location.
Current MNC	The current Mobile Network Code (MNC) based on the wireless network currently in use by the device.

To request updated device information from the device, click Update Device Information (this information is automatically updated once per day when the device is available).

Update device applications

Mobile Security queries each device daily for information about the applications installed on the device.

On the Applications tab of the Devices > Edit Device page, you can view information about all apps on the device.

The following information is shown for each app.


Field Name	Description
Name	The name of the installed application.
Identifier	The unique identifier for this application.
Version	The version number of the application installed on the mobile device.
App Size	The static size of the application bundle (in megabytes). This includes the executable file and all related resources.
Cache Size	The amount of disk space used by the application when it is running, including documents, folders, and other data (in megabytes). Cache size varies according to the processes that are being run.

You can use this information to assess risk when a device is lost. Once you know the apps installed on the device, you can generate reports on app usage. (Use the reporting functions of your Web Security product.)

To request updated application information from the device, click Update Device Applications (this information is automatically updated once per day when the device is available).

If desired, you can export this data to a PDF or Microsoft Excel spreadsheet.