Registering new devices

TRITON Mobile Security Help | Mobile Security Solutions

To protect devices from web threats and enable device management features, mobile devices must first be registered with Mobile Security.

The following steps must be completed to register a new mobile device with Mobile Security.

An administrator sends the end user an email message from the Mobile tab of the Cloud TRITON Manager requesting that they register their mobile device.

The end user opens the email message on the device to be registered and follows the link to the Device Registration portal.

The end user logs on to the Device Registration portal and selects the appropriate profile for the device (For example, personal or corporate).

The device profile is pushed out to the device.

Sending registration messages

Administrators must send email messages asking end users to register mobile devices from the Mobile tab of the Cloud TRITON Manager. You can also customize the text in this message (see End-user settings). Use the General > Devices > Register New Device screen to send these messages.

To send device registration requests to end users:

Search for the user or user group of interest. These are pulled from your user directory service.

Select the check box next to the users you want to register.

Click the right arrow (>) to move the selected end users into the right pane.

If you want to resend the email to selected users who have previously been sent a device registration request, select the Send multiple requests check box.

Select a policy to apply to the device when it is enrolled (if you do not select a policy here, the default policy is applied to the user).

Click OK to send a device registration request email message to the selected users.

End-user device registration

End users receive an email message prompting them to register their device with Mobile Security. You can customize this message on the General > End-user Settings screen (See End-user settings). .

Note

Users must open the registration request email message on the device they intend to register, so that the user profile can be pushed onto the device.

Users can use the same device registration request message to register multiple devices.

In the Device Registration portal, users are prompted to enter their network or Websense Cloud Security email address and password. The Cloud Security password was created by end users if they were previously asked to register with Cloud Security. They must select the appropriate device profile and agree to their organization's end-user license agreement (see End-user settings).

After the end user clicks Install, the Mobile Security user profile is pushed to the mobile device. The end user is then notified that the registration process is complete. Once the registration process is complete, the end user's device appears in the Mobile tab of the Cloud TRITON Manager with Initial registered status.

If a required profile fails to install on a device, you are sent a notification by email.

Javascript must be enabled on users' mobile devices to complete the registration process.