To lock a device, select the device on the General > Devices screen and click Lock. A message appears asking you to confirm that you would like to lock the selected device. Click Yes to complete the operation. You can monitor the status of the lock operation on the General > Jobs Queue page.

If you have given end users the ability to lock their devices, they can do this from the end-user Device Management portal. See End-user self service for more information. For configuration instructions, see End-user settings.