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Troubleshooting > Web protection database issues > A recent download attempt of the enforcement Cloud Apps database failed
A recent download attempt of the enforcement Cloud Apps database failed
If the message failure occurs on the Filtering Service machine, the latest list of cloud applications may not be available for use in policy enforcement.
If this message continues to appear:
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1.
Go to the Status > Dashboard page, and then click Database Download.
2.
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If the failure occurs on the Forcepoint Security Manager machine, the cloud application data is not available for inclusion on the Edit Cloud App Filter and Edit Policy pages.
If this message continues to appear:
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Use the Windows Services tool to restart Forcepoint Security Manager (Websense - TRITON Web Security). This will trigger a database download.
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If the alert appears on a machine on which both Filtering Service and Forcepoint Security Manager reside, follow the steps for Filtering Service above.

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Troubleshooting > Web protection database issues > A recent download attempt of the enforcement Cloud Apps database failed
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