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Installing TRITON Solutions > Creating a TRITON Management Server > Installing the Email module of the TRITON Manager
Installing the Email module of the TRITON Manager
Deployment and Installation Center | TRITON AP-EMAIL | v8.0.x
Follow these instructions to install the Email module of the TRITON Manager. In addition to the Email module, you will be given the option to install Email Log Server on this machine.
1.
It is assumed you have reached this point by starting a TRITON Manager installation and selecting the Email module. If not, see Creating a TRITON Management Server.
2.
Once the Email Installer is launched, the Introduction screen appears, click Next to begin installation.
3.
On the Select Components screen, choose whether to install Email Log Server on this machine and then click Next.
The Email module of the TRITON Manager will be installed automatically. You cannot deselect it.
 
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Note 
If you do not see the Email module on this screen, TRITON Infrastructure was not detected by the installer. TRITON Infrastructure must be installed already to be able to install the email management components.
Email Log Server is selected for installation by default. To install the Email Log Server, SQL Server or SQL Server Express must already be installed and running in your network (see System requirements for this version for supported versions of SQL Server). If you chose to install SQL Server Express during TRITON Infrastructure installation, then it is already installed on this machine.
If you choose to install Email Log Server, the Email Log Server Configuration utility is also installed. This utility can be accessed by selecting Start > All Programs > Websense > Email Log Server Configuration.
You can install the Email Log Server on another machine; it is not required to be installed on the same machine as the TRITON console. To install Log Server on a different machine, deselect the Email Log Server option here (in the Select Components screen) and complete the installation. Then run TRITON Unified Security Setup on the machine on which you want to install the Email Log Server. Perform a custom installation of email protection components (see Installing email protection components).
 
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Note 
Should you have occasion to uninstall the Email Log Server, be aware that this operation may not remove the Log Database when the Log Server is installed on a different machine from the TRITON console. (This issue applies only to Windows 2008 64-bit machines.)
To resolve this issue, delete the following items manually in Microsoft SQL Server after the Email Log Server is uninstalled:
Tables:
\\Database\\esglogdb76
\\Database\\esglogdb76_n
Jobs:
\\SQL Server Agent\\Jobs\\ Websense_ETL_Job__esglogdb76
\\SQLServer Agent\\Jobs\\
Websense_Maintenance_Job__esglogdb76
 
4.
On the Email Log Database screen, specify the IP address or IP address and instance name (format: IP address\instance) for the email Log Database.
You may specify whether the connection to the database should be encrypted.
Please note the following issues associated with using this encryption feature:
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You must have imported a trusted certificate to the Log Server machine in order to use the encryption option. See your database documentation for information about importing a trusted certificate.
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The Bulk Copy Program (BCP) option for inserting records into the Log Database in batches cannot be used. Not using the batch method may affect Log Database performance.
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The connection from the Email module on the TRITON console to the email appliance cannot be encrypted. If you enable encryption for Log Database, you must disable the SQL Server force encryption feature.
Designate the login type for the database, either Windows authentication or SQL authentication.
5.
On the Email Log Database File Location screen, specify where the email Log Database files should be located and then click Next.
A default location for the Log Database is automatically shown. Information about the location of the database engine and connection credentials were entered when TRITON Infrastructure was installed on this machine. The installer reads this information from configuration files created by TRITON Infrastructure Setup.
It is a best practice to use the default location. However, if you want to create the Log Database in a different location (or if you already have a Log Database in a different location), enter the path to the database files.
The path entered here is understood to refer to the machine on which the database engine is located. The path entered can specify a directory that already exists, or you can create a new directory via the browse function.
6.
On the Email Appliance screen specify the Email appliance to be managed by this installation of the TRITON Manager and then click Next.
Enter the IP address of the Email appliance. You must specify an IP address only. Do not use a fully-qualified domain name (FQDN).
When you click Next, communication with the specified appliance will be verified. Communication may be unsuccessful if:
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Subscription key has already been applied to the appliance (typically meaning another installation of the TRITON Manager has been used to manage the appliance). Resolve this issue in 1 of the following ways:
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Reset the subscription key on the appliance.
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If the Appliance network communication popup message appears, click OK and enter your subscription key in the appropriate entry field.
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Version of software to be installed does not match the version of the appliance. Verify whether the versions match.
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Specified appliance is a secondary appliance in a cluster. Specify the primary appliance in the cluster or a non-clustered appliance.
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The appliance cannot connect to the specified database server (specified during product installation).
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Firewall is blocking communication to the appliance on port 6671. Make sure any local firewall allows outbound communication on port 6671.
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Appliance E interface has not been correctly configured in the Appliance manager.
7.
On the Installation Folder screen, specify the location to which you want to install Email module components and then click Next.
To select a location different than the default, use the Browse button.
Each component (Email module and/or Email Log Server) will be installed in its own folder under the parent folder you specify here.
8.
On the Pre-Installation Summary screen, review your settings for the components to be installed. If they are correct, click Install.
Click Back to return to any screen on which you want to modify settings.
9.
The Installing Websense Email Protection Solutions screen appears, as components are being installed.
10.
Wait until the Installation Complete screen appears, and then click Done.
11.
The TRITON Setup program closes. Installation is complete.

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