Installing email protection components

Deployment and Installation Center | Email Protection Solutions | v8.0.x

Websense TRITON AP-EMAIL is an appliance-based solution. All components run on the appliance, except the Email module of the TRITON Manager and the Email Log Server. These are the only two email protection components that may be installed using the Websense installer.


	Important You should have already installed TRITON AP-DATA, which you need in order to access and configure email DLP functions in the Data module.

It is assumed you have already launched the Websense installer and chosen the Custom installation type. If not, see Deployment.

On the Custom Installation dashboard, click the Install link for email protection solutions.

The email protection component installer is launched.

On the Introduction screen, click Next.

If the installer detects TRITON Infrastructure on this machine, it operates as if it is part of a TRITON Manager installation. See Installing the Email module of the TRITON Manager for instructions.

If TRITON Infrastructure is not detected, then the installer operates in custom mode.

In the Select Components screen specify whether you want to install the Email Log Server.

Email Log Server is selected for installation by default. To install the Email Log Server, SQL Server or SQL Server Express must already be installed and running in your network. (See System requirements for this version for supported database systems.)

If you choose to install the Email Log Server, the Email Log Server Configuration utility is also installed. This utility can be accessed by selecting Start > All Programs > Websense > Email Log Server Configuration.

If TRITON Infrastructure is not found already installed on this machine, the Email Log Database screen appears. Specify the location of a database engine and how you want to connect to it.

Log Database IP Address: Enter the IP address of the database engine machine. If you want to use a named database instance, enter in the form <IP address>\<instance name>. Note that the instance must already exist. See your SQL Server documentation for instructions on creating instances.

If you chose to install SQL Server Express as part of the installation of the TRITON Manager, the log database IP address should be that of the TRITON Manager machine.

You may specify whether the connection to the database should be encrypted.

Please note the following issues associated with using this encryption feature:

You must have imported a trusted certificate to the Log Server machine in order to use the encryption option. See your database documentation for information about importing a trusted certificate.

The Bulk Copy Program (BCP) option for inserting records into the Log Database in batches cannot be used. Not using the batch method may affect Log Database performance.

The connection from the Email module on the TRITON console to the Websense appliance cannot be encrypted. If you enable encryption for Log Database, you must disable the SQL Server force encryption feature.

Database login type: Select how Email Log Server should connect to the database engine.

Windows authentication: connect using a Windows trusted connection.

Database account: connect using a SQL Server account.

Then enter a user name and password.

If using a trusted connection, enter the domain\username of the account to be used. This account must be a trusted local administrator on the database engine machine.

If using a database account, enter the name of a SQL Server account. This account must have certain roles assigned; see Installing with SQL Server.

When you click Next, connection to the database engine is verified. If the connection test is successful, the next installer screen appears.

On the Email Database File Location screen, specify where database files should be located and then click Next.

This screen appears only if you chose to install the Email Log Server.

A default location for the Log Database is automatically shown. Information about the location of the database engine and connection credentials were entered when TRITON Infrastructure was installed on this machine. The installer reads this information from configuration files created by TRITON Infrastructure Setup.

It is a best practice to use the default location. However, if you want to create the Log Database in a different location (or if you already have a Log Database in a different location), enter the path to the database files.

The path entered here is understood to refer to the machine on which the database engine is located. The path entered must specify a directory that already exists.

If any email protection components (e.g., the TRITON Manager Email module or another instance of Email Log Server) have already been installed in your deployment, the following message appears:

The Email Log Database exists, do you want to remove it?

This occurs because the database was created upon installation of the other email protection components. Click No to continue using the existing database. In general, you should keep the database if you are sure the database was created only during the course of installing other components in your current deployment.

Clicking Yes removes the database.


	Warning Any email traffic log data that has been written to the database will be lost if you remove the database. If you want to keep this data, back up the esglogdb7x and esglogdb7x_n databases. See your SQL Server documentation for backup instructions.


	Warning If you remove the database, any currently quarantined email will no longer be accessible.

On the Installation Folder screen, specify the location to which you want to install Email Log Server and then click Next.


	Important The full installation path must use only ASCII characters. Do not use extended ASCII or double-byte characters.

To select a location different than the default, use the Browse button.

Email Log Server will be installed in its own folder under the parent folder you specify here.

10.

On the Pre-Installation Summary screen, review the components to be installed. If they are correct, click Install.

11.

The Installing Websense Email Protection Solutions screen appears, as components are being installed.

12.

Wait until the Installation Complete screen appears, and then click Done.