v7.7 Web Security software upgrade instructions (Linux)

Deployment and Installation Center | Web Security Solutions | Version 7.6.x and 7.5.x

Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.6.x and 7.5.x

Use the Linux installer (WebsenseWeb77Setup_Lnx.tar.gz) to upgrade existing v7.5 or v7.6 components. After the installer starts, it detects which Websense components are installed and need to be upgraded.

Perform a full system backup before starting the upgrade process. See Backing up Web Security configuration.

If Websense components are installed on multiple machines, see Web Security upgrade order for important information about the required upgrade sequence.


	Important Upgrade the Policy Broker machine first, then any machines running Policy Server. Distributed components on other machines must be upgraded after Policy Broker and Policy Server.


	Important Filtering and logging services are not available while you are performing the upgrade. To reduce the impact on network users, run the upgrade after hours, or during a quiet time on the network.

Perform the following procedure on each machine running Websense Web Security components.

Make sure no administrators are logged on to TRITON - Web Security.

Log on the installation machine with administrator privileges (typically, as root).

Close all applications and stop any antivirus software.

Check the etc/hosts file. If there is no host name for the machine, add one.

See Preparing for installation for instructions.

Create a setup directory for the installer files, such as /root/Websense_setup.


	Important If your Websense services have been running uninterrupted for several months, the installer may have difficulty stopping them. To prevent the upgrade process from timing out and failing, stop the services manually and start them again before beginning the upgrade. For instructions, see Starting and stopping Web Security services.

Download the Web Security Linux installer from the Downloads page at mywebsense.com. The installer file is called WebsenseWeb77Setup_Lnx.tar.gz.

Uncompress the installer file and use one of the following commands to launch it:

To launch the graphical installer (available only on English versions of Linux):

./install.sh -g

To launch the command-line installer, omit the -g switch:

./install.sh

See Starting the Web Security Linux installer for more detailed instructions.

On the Introduction screen, click Next.


	Note These instructions refer to the graphical installer screens. If you are using the command-line installer, the same prompts appear. Enter the menu-item number or character, corresponding to the button described in each step.

On the Subscription Agreement screen, click I accept the terms of the Subscription Agreement and click Next.

10.

If TRITON - Web Security (v7.5) is installed on this machine, the TRITON - Web Security Disabled after Upgrade screen appears. Click Next to proceed.

In version 7.7, TRITON - Web Security (the management console) must run on a Windows machine as part of the TRITON Unified Security Center.

11.

On the Websense Upgrade screen, select Start the upgrade and then click Next.


	Important Be sure to no administrators are logged on to TRITON - Web Security anywhere in the network, before clicking Next.

12.

When you click Next, a "Stopping All Services" progress message appears. Wait for Websense services to be stopped.

The Pre-Upgrade Summary screen appears when the services have been stopped.

In some cases, the installer may be unable to stop the Websense services. If the services have not been stopped after approximately 10 minutes, then stop them manually. You can leave the installer running when you do so. Use the WebsenseAdmin command. See Starting and stopping Web Security services for instructions. Once you have manually stopped the services, return to the installer.

13.

On the Pre-Upgrade Summary screen, review the list of Websense components that will be upgraded, and then click Install.


	Note TRITON - Web Security may appear in the list of components to be upgraded. However, it will not be upgraded. It will be disabled.

Critical files are backed up and install properties initialized. And then the Installing Websense screen appears.

14.

Wait for the Upgrade Complete screen to appear. Click Done to exit the installer.

15.

Reboot the machine.


	Important The machine must be rebooted to complete the upgrade process.

16.

If you stopped your antivirus software, restart it.

17.

If you have an integration product installed, additional upgrade steps may be necessary. See:

Integrating Web Security with Check Point

Integrating Web Security with Cisco

Integrating Web Security with Citrix

Integrating Web Security using ICAP Service

Integrating Web Security with Microsoft Products

Installing Web Security for Universal Integrations

18.

Repeat the upgrade procedure on each machine running Web Security components, in the recommended order (see Web Security upgrade order).

All server components that interact must be upgraded to the same version.

If you have complete installations in separate locations that do not interact, they do not have to run the same Websense software version.

19.

After all components have been upgraded, see Initial Configuration for All Websense Modules.

To add additional components to the machine after upgrade, run the Websense installer again on the same machine. This time, the installer will ask if you want to add components. See Adding or modifying Windows components.