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Quick Reference > Starting and stopping Web Security services
Starting and stopping Web Security services
Deployment and Installation Center | Web Security Solutions | Version 7.7.x
 
Applies to:                                         
In this topic                                       
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Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.7.x
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Manually stopping and starting Web Security services (Windows)
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Manually stopping and starting Web Security services (Linux)
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Stopping and starting principal Web Security components
By default, Web Security services are configured to start when the machine starts.
Occasionally, you may need to stop or start an individual service. For example, Filtering Service must be stopped and started after customizing default block messages.
 
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Note 
When Filtering Service is started, CPU usage can be 90% or more for several minutes while the Websense Master Database is loaded into local memory.
Manually stopping and starting Web Security services (Windows)
To stop or start individual services, use the Windows Services dialog box:
1.
Go to Start > Programs > Administrative Tools > Services.
2.
Right-click a service name, and then select Start, Stop, or Restart. Restart stops the service, then restarts it again immediately from a single command.
When stopping and starting individual services, refer to Stopping and starting principal Web Security components for the correct order to use when stopping or starting multiple Websense services.
 
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Warning 
Do not use the taskkill command to stop Websense services. This may corrupt the services.
To stop or start all Web Security services on a machine:
1.
Open a Windows Command Prompt and navigate to the Web Security directory (C:\Program Files (x86)\Websense\Web Security, by default).
2.
Enter one of the following commands:
WebsenseAdmin stop
WebsenseAdmin start
When you use the WebsenseAdmin tool, services are automatically stopped and started in the correct order.
Manually stopping and starting Web Security services (Linux)
Stop, start, or restart services (daemons) from the Linux command line.
Restarting stops a daemon, then restarts it immediately from a single command. If Websense components are spread across multiple machines, be sure that Policy Broker and the Policy Database are stopped last and started first. See Stopping and starting principal Web Security components for the preferred stopping and starting order.
There are two scripts to stop and start Websense services:
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Use WebsenseAdmin to stop, start, or restart all Web Security components on the machine.
1.
Go to the Websense installation directory (/opt/Websense/, by default).
2.
Use the following commands to stop, start, or restart all Web Security services in the correct order:
./WebsenseAdmin stop
./WebsenseAdmin start
./WebsenseAdmin restart
3.
View the running status of all Web Security services with the following command:
./WebsenseAdmin status
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Use WebsenseDaemonControl to stop or start individual components.
1.
Go to the Websense installation directory (/opt/Websense/, by default).
2.
Enter the following command:
./WebsenseDaemonControl.
A list of installed components is displayed, showing whether each process is running or stopped.
3.
Enter the letter associated with a component to start or stop the associated process.
To refresh the list, enter R.
4.
When you are finished, enter Q or X exit the tool
 
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Warning 
Do not use the kill command to stop Websense services. This may corrupt the services.
Stopping and starting principal Web Security components
When stopping individual components, or when stopping components spread across multiple machines, stop the optional components first, and then the principal components, ending with the following, in the order shown:
1.
Websense Network Agent
2.
Websense Filtering Service
3.
Websense User Service
4.
Websense Policy Server
5.
Websense Policy Broker
6.
Websense Policy Database
7.
Websense Control Service
When starting services, reverse this order. It is especially important that you begin with the following services, in the order shown:
1.
Websense Control Service
2.
Websense Policy Database
3.
Websense Policy Broker
4.
Websense Policy Server
Also remember that if you are stopping and starting services on the TRITON Unified Security Center machine, you may need to stop or start the following as well:
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Websense Web Reporting Tools
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Websense TRITON - Web Security

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Quick Reference > Starting and stopping Web Security services
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