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Administration > Toolbox > Technical Support tools > Appliance Configuration summary
Appliance Configuration summary
Help | V-Series Appliance | Version 8.0.x
The configuration summary tool gathers data from the appliance and generates an archive file that can be sent to Websense Technical Support for analysis and debugging. The process takes 1 to 2 minutes.
When Websense Technical Support requests this file:
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Click Generate File.
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When the file is ready, a message appears at the top of the page: Configuration summary has been successfully collected. Click the link in the message to download the archive file to your desktop.
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You can then open the file or save it.
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Your technician will provide an FTP site for secure file transfer to Websense Technical Support.

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Administration > Toolbox > Technical Support tools > Appliance Configuration summary
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