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Administration > Toolbox > Technical Support tools > Troubleshooting ports
Troubleshooting ports
Help | V-Series Appliance | Version 8.0.x
TRITON AP-WEB provides the option to open troubleshooting ports temporarily, so that various troubleshooting tests can be run. (This facility is not available for TRITON AP-EMAIL.)
Use this tool only when directed to do so by Websense Technical Support.
Check Enable troubleshooting ports, and then click Save to cause the special ports to be enabled.
 
* 
Important 
Be sure to clear the check box and click Save to disable the ports when Technical Support is done using them. Do not leave these ports open and unattended.

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Administration > Toolbox > Technical Support tools > Troubleshooting ports
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