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Technical Support tools
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Remote access
Help | V-Series Appliance | Version 8.0.x
Enable remote access only at the request of Websense Technical Support.
When you click
On
and then click
Save
, a passcode is generated and displayed on screen.
Provide the passcode to your Websense Technical Support technician. This enables SSH, so that the technician can log on to your appliance.
Each time you allow remote access to the appliance and a Websense technician logs on, a record is added to the
Remote access logon history
at the bottom of the
Toolbox
page.
When the technician is done, be sure to click
Off
and click
Save
to disable the access.
Administration
>
Toolbox
>
Technical Support tools
> Remote access
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