To download the quarantined message, click Download Message. (Administrators must have the View Quarantine policy permission to download quarantined messages.)
If you want to release or forward a message from this page, clicking Release or
Forward to sends the message for any further processing before delivery. If you want to bypass any other processing rules that you have set up and deliver the message directly to its recipient, check the
No further processing box before releasing or forwarding. We recommend that you review the message carefully before doing this.
For quarantined messages, you can also choose to allowlist or blocklist the sender's email address or domain. When you do this, the item in blocklist or allowlist becomes a per-user antispam policy within the email policy that applies to the intended message recipient. For more information, see
Antispam exceptions.
Click View log to see full details of the message processing and results. The log appears at the bottom of the message details page.
If you consider a quarantined image to be acceptable, you can add it to the image allowlist by clicking Add to allow list under the thumbnail. If the image is already in the allowlist and you wish to remove it, click
Remove from allow list.