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End-User Self Service
End-User Self Service
 
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Forcepoint Email Security Cloud allows end users to review personal lists of suspicious and clean email based on criteria that the user chooses, see details about each message, and decide whether to release a message, whitelist it, or blacklist it. The service does this by providing a personal email report. As an administrator, you can configure what the report contains, how it is sorted, and whether or not you want end users to be able to customize certain aspects of the report. You also specify the default language, time zone, and schedule for the report. This is all done by clicking Email > Messages > Personal Email Subscriptions. (See Personal Email Subscriptions for specifics.)
You can choose to subscribe your end users to the personal email report via the cloud portal. In this case, users receive a single report in the format that you configure as described above, and the report contains a link that a user must click to receive the report on a weekly basis.
Otherwise, end users are not set up to receive the message report by default. To receive a personal email report, users must request it from a cloud service website. The Forcepoint Email Security Cloud End User's Guide and the Forcepoint Email Security Cloud End User's Quick Start Guide provide instructions for your users.

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End-User Self Service
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