TRITON Infrastructure is composed of common user interface, logging, and reporting components required by the TRITON Unified Security Center modules (i.e. TRITON - Web Security, TRITON - Data Security, and TRITON - Email Security).
When installing TRITON Infrastructure, you can choose to also install SQL Server 2008 R2 Express—a free, limited-performance version of SQL Server—to be used for Websense logging data. It is important to note that, as a best practice, SQL Server 2008 R2 Express should be used only in non-production or evaluation environments. A non-limited-performance version of SQL Server should be used in production environments.
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5.
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On the Installation Directory screen, specify the location where you want TRITON Infrastructure to be installed and then click Next.
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6.
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On the SQL Server screen, specify the location of your database engine and how you want to connect to it.
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The information you enter on this screen will be used by the Web, Data, and Email security component installers as well. The Web, Data, and Email modules of the TRITON Unified Security Center will use the database and credentials you specify here to store and retrieve their data. The Web security component installer will allow you to override this database and credential information, and specify a different database. The Data and Email security component installers will not; they will use what is specified here during TRITON Infrastructure installation.
The Websense installer will automatically install .NET 3.5 SP1, Powershell 1.0, and Windows Installer 4.5 if not found on the machine. These are required for SQL Server 2008 R2 Express.
A default database instance, named mssqlserver, will be created. If a database instance named mssqlserver already exists on this machine (for example, if MSDE is installed on this machine), then an instance named TRITONSQL2K8R2X is created instead.
If you are installing TRITON Infrastructure as part of an upgrade process from prior-version Web Security, you may have to stop Filtering Service now. If .NET 3.5 SP1 is not found on this machine, the installer needs access to windowsupdate.microsoft.com. If Filtering Service blocks this machine from accessing windowsupdate.microsoft.com SQL Server Express cannot be installed.
If you currently use MSDE for Websense data and want to use that data post-upgrade, back up the Websense databases now. See
Backing up Websense data from MSDE for instructions. Leave the Websense installer running and come back once you have backed up MSDE data.
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Server Name: Enter the hostname or IP address of the SQL Server machine. See System Requirements to verify your version of SQL Server is supported. To use a SQL Server instance, other than the default, specify it here. Note that the instance you want to use must already exist. Refer to Microsoft documentation for information about creating instances.
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After selecting one of the above options (for installing SQL Server Express or using existing SQL Server) specify an authentication method, and user name and password; see below.
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Authentication: Select how Websense components on this machine should connect to the database engine. Select SQL Server Authentication to connect using a SQL Server account. Select Windows Authentication to connect using a Windows trusted connection.
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User Name: If you are installing SQL Server Express on this machine, a user name of sa is automatically specified (this is the default system administrator account); enter the password you want for sa. This account must be configured to have system administrator rights in SQL Server.
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Otherwise, the currently logged in user that launched the Websense installer is taken as the Windows account to use to connect to SQL Server when Windows authentication is chosen. This account must have certain roles assigned; see
Installing with SQL Server.
You cannot specify a different account in the SQL Server screen when installing TRITON Infrastructure. If you want to use a different account, cancel the installation. Log onto the machine as the user you want used for SQL Server Windows authentication and then restart the Websense installer.
In some organizations, policies are in place where service accounts (i.e., accounts used to run Windows services) cannot be interactive (i.e., used by a user for general login) and interactive accounts cannot be used to run services. In such a case, if possible, allow a service account to be interactive for the duration of installing Websense products. Log onto the machine with the service account, so services are properly installed to run as a service user, and then revoke the interactivity for that account after installation is complete.
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Password: Enter the password for the specified account. If you chose to install SQL Server Express on this machine, confirm the password.
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When you click Next, connection to the database engine is verified if you chose to use an existing SQL Server installation on another machine. If the connection test is successful, the next installer screen appears.
Unable to connect to SQL
Make sure the SQL Server you specified is currently running. If it is running, verify the access credentials you supplied.
Click OK to dismiss the message, verify the information you entered, and click
Next to try again.
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7.
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On the Server & Credentials screen, select the IP address of this machine and specify network credentials to be used by TRITON Unified Security Center.
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IP Address: Select an IP address for this machine. If this machine has a single network interface card (NIC) then only one address will be listed.
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The IP address selected here is the one to use when accessing the TRITON Unified Security Center (via Web browser). This is also the IP address you should specify to any Websense component needing connection to the TRITON Unified Security Center machine.
If you chose to install SQL Server 2008 R2 Express, when installing Web Security Log Server or Email Security Log Server on another machine, specify this IP address for the database engine location.
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Server/Domain: Specify the server or domain of the user account to use be used by TRITON Infrastructure and TRITON Unified Security Center. By default, this field is filled with the server/domain of the account you logged into this machine with. If you want to specify a different account, be sure to use the Browse button.
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User Name: Specify the user name of the account to be used by TRITON Unified Security Center. By default, this field is filled with the user name of the account you logged into this machine with. If you want to specify a different account, be sure to use the Browse button.
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Password: Enter the password for the specified account.
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On the admin Account screen, enter an email address and password for the default administration account for TRITON Unified Security Center, and then click Next.
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Administrator accounts in TRITON Unified Security Center must have an email address. System notification and password reset information is sent to this address (only after SMTP configuration is done; see next step).
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On the Email Settings screen, enter information about the SMTP server to be used for system notifications and then click Next. Note that this is optional, you can configure these settings after installation in the TRITON Unified Security Center. If you do not want to configure these settings now, clear the Configure email settings check box and then click Next.
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If you do not configure an SMTP server now and you lose the admin account password (set on previous screen) before logging into TRITON Unified Security Center and configuring an SMTP server, the Forgot my password link on the login page will not provide password recovery information. SMTP server configuration must be completed before password recovery email can be sent by the system.
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IP address or hostname: IP address or host name of the SMTP server through which email alerts should be sent. In most cases, the default Port (25) should be used. If the specified SMTP server is configured to use a different port, enter it here.
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Sender name: Optional descriptive name that can appear in notification email. This is can help recipients identify this as a notification email from the TRITON Unified Security Center.
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10.
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On the Pre-Installation Summary screen, verify the information and then click Next to begin the installation..
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When you click Next, if you chose to install SQL Server Express on this machine, it may take a couple minutes for the next screen to appear. Wait for the next screen, then see the next step below.
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Setup could not restart the machine. Possible causes are insufficient privileges, or an application rejected the restart. Please restart the machine manually and setup will restart.
An older version of Web Security (or
Data Security)
is installed on this machine.
press OK to upgrade it or Cancel to exit the installation.
Keep TRITON - Web Security on this machine and upgrade it to version 7.6 TRITON Unified Security Center?
Selecting No will launch the current-version uninstaller. Uninstall the current-version TRITON - Web Security. After uninstall, remaining components will be upgraded to version 7.6.
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d.
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The Ready to Resume EIP Infra installation screen appears. Click Next.
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When you click Next, if you chose to install SQL Server it may take a couple minutes for the next screen to appear. Wait for the next screen, then see the next step below.
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The Setup Support Files screen appears and then an Installation Progress screen appears. Wait for these screens to complete automatically. It is not necessary to click or select anything in these screens.
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13.
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Next, the Installation screen appears. Wait until all files have been installed.
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Error 1920. Server 'Websense TRITON Central Access' (EIPManagerProxy) failed to start. Verify that you have sufficient privileges to start system services.
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14.
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On the Installation Complete screen, click Finish.
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Depending on the type of installation you are performing, the Websense installer may launch one of the component installers (i.e., for Web, Data, or Email Security) at this point. Leave the Websense and component installers running and perform the steps below. Then return to the component installer to continue the installation process.
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This must be done or the Websense installer will be unable to upgrade Log Server to version 7.6. Note that Log Server may be running on a different machine.
Deployment and Installation Center
