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Troubleshooting > Network Agent issues > Network Agent is not running
Network Agent is not running
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
For Forcepoint Web Security and integrated Forcepoint URL Filtering deployments, Network Agent offers enable full management of protocols other than HTTP, HTTPS, and FTP, plus full bandwidth-based policy enforcement.
For standalone Forcepoint URL Filtering installations, Network Agent must be running to monitor and manage network traffic.
To troubleshoot this problem:
1.
2.
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Windows: Use the Windows Services tool to see if the Websense Network Agent service has started.
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Linux: Use the /opt/Websense/WebsenseDaemonControl command to check the status of Network Agent.
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Appliance: Use the appliance command-line interface (CLI) to check the status of Network Agent.
3.
4.
Start or restart the Websense Network Agent service.
5.
If that does not fix the problem:
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Check the Windows Event Viewer for error messages from Network Agent.
*
Check the Websense.log file (in the bin directory) for error messages from Network Agent.

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Troubleshooting > Network Agent issues > Network Agent is not running
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