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Server Administration for Web Protection Solutions > Stopping and starting web protection services
Stopping and starting web protection services
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
Web protection services are configured to start each time the machine restarts. However, in some cases you need to stop or start one or more product components separately from a machine restart.
 
Note 
When you stop all web protection services, always end with the policy services, in the order shown:
1.
2.
3.
Note that unless a problem specifically pertains to Policy Broker or the Policy Database, it is rarely necessary to restart these services. Avoid restarting these services when possible.
When you start all web protection services, always start with the policy services, in the reverse of the shutdown order (starting with Policy Database and ending with Policy Server).
When you stop the services associated with Real-Time Monitor:
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1.
2.
3.
Start the Real-Time Monitor services in the reverse of shutdown order (starting with RTM Database and ending with RTM Client).
From the Forcepoint Security Manager
Unconditional Super Administrators (including admin) and delegated administrators with appropriate permissions can stop and start services from the Web > Status > Deployment page in the Forcepoint Security Manager.
Services can be started and stopped from either the Policy Server Map or the Component List tabs.
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Windows
On Windows machines, use the following steps to stop or start individual services.
1.
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Windows Server 2016: Go to Start, then select All Programs > Windows Administrative Tools > Services
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Windows Server 2012: Server Manager > Tools > Services
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Windows Server 2008: Start > Administrative Tools > Services
2.
To start, stop, or restart all services on the machine:
1.
Navigate to the Web Security folder (C:\Program Files or Program Files (x86)\Websense\Web Security\).
2.
WebsenseAdmin start
WebsenseAdmin stop
WebsenseAdmin restart
Linux
On Linux machines, there are 2 tools that can be used to stop and start daemons:
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The WebsenseAdmin script starts, stops, and restarts all daemons on the machine.
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The WebsenseDaemonControl script starts and stops individual daemons.
 
Warning 
Do not use the kill command to stop a web protection service, as it may corrupt the service.
To use the WebsenseAdmin script to start or stop all daemons:
1.
Go to the /opt/Websense directory.
2.
./WebsenseAdmin status
3.
./WebsenseAdmin stop
./WebsenseAdmin start
./WebsenseAdmin restart
To use the WebsenseDaemonControl script to start or stop a daemon:
1.
Go to the /opt/Websense directory.
2.
./WebsenseDaemonControl
A list of installed components is displayed, showing whether each process is running or stopped.
3.
4.
When you are finished, enter Q or X to exit the tool.
Forcepoint Appliances
On an appliance, refer to the Forcepoint Appliances CLI Guide.

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Server Administration for Web Protection Solutions > Stopping and starting web protection services
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