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Troubleshooting > Web protection database issues > The Master Database is more than 1 week old
The Master Database is more than 1 week old
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
The Master Database houses the category and protocol definitions that provide the basis for managing Internet content. Filtering Service downloads changes to the Master Database according to the schedule defined on the Settings > General > Database Download page. By default, download is scheduled to occur once a day.
To manually initiate a database download:
1.
Go to the Status > Dashboard page, and then click Database Download.
2.
Click Update next to the appropriate Filtering Service instance to start the database download, or click Update All to start the download on all Filtering Service machines.
 
Note 
3.
Click the Database Download button at any time to view download status.
If a new version of the Master Database adds or removes categories or protocols, administrators performing category- or protocol-related policy management tasks (like editing a category set) at the time of the download may receive errors. Although such updates are somewhat rare, as a best practice, try to avoid making changes to categories, protocols, and filters while a database is being updated.

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Troubleshooting > Web protection database issues > The Master Database is more than 1 week old
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