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Troubleshooting > Forcepoint Web Security interoperability issues > Hybrid policy enforcement data does not appear in reports
Hybrid policy enforcement data does not appear in reports
Administrator Help | Forcepoint Web Security | v8.5.x
If Internet activity information for users managed by the hybrid service does not appear in reports, first make sure that:
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The Have the hybrid service collect reporting data for the clients it filters check box is selected on the Settings > Hybrid Configuration > Scheduling page. See Schedule communication with the hybrid service.
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The Status > Hybrid Service page shows that Sync Service has successfully connected to the hybrid service, and retrieved log records. See Monitor communication with the hybrid service.
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No health alerts appear on the System tab of the Status > Dashboard page indicating Sync Service communication problems or Log Server errors. See Sync Service has been unable to send data to Log Server.

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Troubleshooting > Forcepoint Web Security interoperability issues > Hybrid policy enforcement data does not appear in reports
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