Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Configure the Hybrid Service > Schedule communication with the hybrid service
Schedule communication with the hybrid service
Administrator Help | Forcepoint Web Security  | v8.5.x
Select Settings > Hybrid Configuration > Scheduling to specify how frequently directory data collected by Directory Agent is sent to the hybrid service, and how often reporting data is retrieved.
 
Note 
Policy data is collected whenever you click Save and Deploy in the Forcepoint Security Manager, and sent to the hybrid service at 15 minute intervals by default. If you have made an important update to your policy data, and want to send user and group information right away, click Send under Send Policy Data Now.
To configure how often directory information is sent to the hybrid service:
1.
Under Send User Data, select one or more days of the week to send user and group information to the hybrid service. If you are using directory information to identify users, you must send Directory Agent data at least once a week.
Note that changing these default settings may result in a loss of log data.
2.
3.
A success message indicates that Sync Service will send the data, not that the data has been received by the hybrid service.
To configure whether the hybrid service collects reporting data, and how often Sync Service retrieves the data:
 
Important 
1.
Under Collect and Retrieve Reporting Data, mark Have the hybrid service collect reporting data for the clients it filters.
If you clear this check box, log data is not saved for hybrid users. No information about these users' Internet activity will appear in reports.
2.
3.
4.
Sync Service cannot download reporting data any more frequently than every 5 minutes. This means that there is a time delay between when the hybrid service makes Internet requests and when those requests appear in reports.
If you need to route Sync Service traffic to and from the hybrid service through a proxy server or firewall:
1.
Under Route Sync Service Traffic, mark Route Sync Service traffic through a proxy server or firewall.
2.
3.
When you are finished, click OK to cache your changes. Changes are not implemented until you click Save and Deploy.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Configure the Hybrid Service > Schedule communication with the hybrid service
Copyright 2018 Forcepoint. All rights reserved.