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Troubleshooting > User configuration and identification issues > Unusually high directory server connection latency
Unusually high directory server connection latency
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
User Service communicates with user directories in your network to:
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When User Service experiences unusually high connection latency to the directories that it queries, users may:
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Administrators may experience delays when trying to work with clients in the Forcepoint Security Manager.
To address this issue, look for:
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Troubleshooting > User configuration and identification issues > Unusually high directory server connection latency
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