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Troubleshooting > User configuration and identification issues > DC Agent unable to access required file
DC Agent unable to access required file
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
DC Agent works by identifying domain controllers in the network, then querying them for user logon sessions. By default, the agent automatically verifies existing domain controllers and detects new domains or domain controllers added to the network. It stores this information in a file called dc_config.txt, located in the bin directory on the DC Agent machine.
An alert stating that DC Agent is unable to access this file can occur if:
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[WEST_DOMAIN]
dcWEST1.forcepoint.com=on
dcWEST2.forcepoint.com=on
[EAST_DOMAIN]
dcEAST1.forcepoint.com=on
dcEAST2.forcepoint.com=on

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Troubleshooting > User configuration and identification issues > DC Agent unable to access required file
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