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Block Page Management > Determining why a request was blocked > Request blocked by Filtering Service
Request blocked by Filtering Service
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
The HTML source for the more information block page shows information about who requested the site, and what criteria were used to manage the request. Specifically, it shows:
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If more than one group policy could apply, the message also states whether the Use most restrictive group policy setting is in use. See Configuring filtering settings.
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For example:
User Name: LDAP://subdomain.company.com OU=Users,OU=HQ,DC=company,DC=copy/Lastname\, First
Source IP Address: 10.12.132.17 Current Time: 15:30
This network (10.12.132.0 to 10.12.132.255) is filtered by policy: role-8**Default. The policy includes a category or limited access filter for the current time.
This policy is associated with role: Super Administrator.
The request was categorized by: Master database.
Here, the block action is based on the Default policy because no policy is assigned to the user or IP address. The policy assignment was performed in the Super Administrator role, and the requested site was categorized by the Master Database.

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Block Page Management > Determining why a request was blocked > Request blocked by Filtering Service
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