Providing system information

To complete configuration of Policy Server and Filtering Service timeout conditions and action (permit or block traffic), perform the following:

Go to the Configure > My Proxy > Subscription > Scanning tab. Notice the IP address and port of Filtering Service. This is the information that you entered when you installed TRITON AP-WEB.

Review the Communication Timeout setting. This is the time, in milliseconds, that Content Gateway waits on communication with Policy Server or Filtering Service before timing out and triggering the Action for Communication Errors setting.

The default timeout value is 5000 ms (5 seconds). If you change the value, you must restart Content Gateway.

In the Action for Communication Errors section, select to permit or block traffic if a communication timeout condition occurs. When a timeout occurs, Content Gateway applies the setting and regularly polls the services to detect their return to service.

(TRITON AP-WEB only) Use the Scanning Data Files Update section to configure a delay for the download of the security scanning data files used by Content Gateway analysis. Select a Delay time from the drop-down provided.

Keep in mind that the longer the delay, the higher the security risk. The Suspend updates option is not recommended for use for an extended period of time. Selecting it will prompt an alarm as a reminder that data file downloads have been suspended. It is recommended that you not clear the alarm until Delay time has been reset.

When a delay time is in place, there may be up to 2 sets of data files present on the Content Gateway machine.

The current set of data files that are being used by the analytics.

The set of data files whose complete download is being delayed.

Once the delay period is met, the delayed database will be moved to the current set of files and the delay period will be applied to next download.

This feature is typically used for a backup system.

Click Apply.