Accessing the Content Gateway manager

Help | Content Gateway | Version 8.1.x

The web browser-based Content Gateway manager is the management console for Content Gateway.

The Content Gateway manager is supported on:

Microsoft Internet Explorer 8, 9, 10, and 11

Mozilla Firefox versions 5 and later

Google Chrome 13 and later; use of Chrome with some extensions (add-ons) may result in unexpected behavior

Use of other browsers and versions may result in unexpected behavior.

Java and JavaScript must be enabled in your browser. See your browser documentation for information on enabling Java and JavaScript.

There are 3 ways to access the Content Gateway manager:

From the Content Gateway button in the TRITON Manager.* For configuring access from the Web module of the TRITON Manager, see the Administrator Help for the Web module. (Not available with AP-DATA Web Content Gateway)

By entering the IP address and port of the Content Gateway host system in your browser. See below.

When Content Gateway is a module on a Websense appliance, by opening the appliance Logon portal and clicking the Content Gateway button.

*When two-factor authentication (certificate or RSA SecurID) is configured in the TRITON Manager, the only way to access the Content Gateway manager is through the Web module of the TRITON Manager. See Configuring Content Gateway for two-factor authentication.


	Note When single sign-on (not available with AP-DATA Web Content Gateway) is used, the browser must be configured to allow pop-ups on the Content Gateway IP address.

To access the Content Gateway manager directly:

Open your Web browser and enter:

https://nodename:adminport

where nodename is the IP address of Content Gateway and adminport is the port number assigned to the Content Gateway manager (default: 8081).

For more information on using HTTPS to start the Content Gateway manager, see Using SSL for secure administration.

Log on to the Content Gateway manager with the administrator ID (default: admin) and password, or your user account.

The Content Gateway manager password is set during installation.

You can change the ID and password, as well as create and modify user accounts. See Controlling access to the Content Gateway manager.

The Content Gateway manager opens to the Monitor > My Proxy > Summary page. This page provides information on the features of your subscription and details of your Content Gateway system. See Viewing statistics, for additional information on the Monitor tab and Configuring the System for information on the configuration options in the Content Gateway manager.

Security certificate alerts

An SSL connection is used for secure, browser-based communication with the Content Gateway manager. This connection uses a security certificate issued by Websense, Inc. Because the supported browsers do not recognize Websense, Inc., as a known Certificate Authority, a certificate error displays the first time you launch the Content Gateway manager from a new browser. To avoid seeing this error, install or permanently accept the certificate within the browser. See your browser documentation for details.


	Note If you are using Internet Explorer, the certificate error will still be present after you accept the certificate. You must close and reopen your browser to remove the error message.

Windows 7 considerations

If you are using Windows 7, you may need to run the browser as administrator for it to allow ActiveX controls.

Right-click the browser application and select Run as administrator.

Log on to the Content Gateway manager and accept the security certificate as described above.

Logging off of the manager

How you log on to Content Gateway manager affects the log off behavior.

If you log on to Content Gateway manager from the Web module of the TRITON Manager using single sign-on, when you log off of Content Gateway manager your session is closed.

However, if you log on to Content Gateway manager directly, when you click the Log Off button, your session is not closed until you close all open browser windows.