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Troubleshooting > Investigative report and presentation report issues > All reports are empty > SQL Server Agent job
SQL Server Agent job
Web Security Help | Web Security Solutions | Version 7.8.x
If you are using a Standard or Enterprise addition of Microsoft SQL Server, it is possible that the SQL Server Agent database job has been disabled. This job must be running for the log records to be processed into the database by the ETL database job.
1.
Go to Start > Administrative Tools > Services.
2.
Make sure that both the MSSQLSERVER and SQLSERVERAGENT services are started.
3.
Make sure that the SQLSERVERAGENT service is configured for Automatic startup. (Double-click the service name in the Services list to open a Properties dialog box that includes Startup type information.)
This ensures that SQL Server Agent restarts automatically any time SQL Server or the host machine is restarted.
If you do not have access to the SQL Server machine, ask your Database Administrator to make sure the SQL Server Agent job is running, and configured for automatic startup.

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