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Troubleshooting > Network Agent issues > Network Agent can't communicate with Filtering Service
Network Agent can't communicate with Filtering Service
Web Security Help | Web Security Solutions | Version 7.8.x
Network Agent must be able to communicate with Filtering Service to enforce your Internet usage policies.
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Did you change the IP address of Filtering Service machine or reinstall Filtering Service?
If so, see Update Filtering Service IP address or UID information.
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Do you have more than 2 network interface cards (NICs) on the Network Agent machine?
If so, see Network Configuration to verify your Websense software settings.
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Have you reconfigured the switch connected to the Network Agent?
If so, refer to the Network Agent Quick Start to verify your hardware setup, and see Network Agent configuration to verify your Websense settings.
If none of these apply, see Configuring local settings for information about associating Network Agent and Filtering Service.

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Troubleshooting > Network Agent issues > Network Agent can't communicate with Filtering Service
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