This article describes how the cloud service handles users who are roaming – that is, users accessing the Internet away from your network. Typically, this applies to users who are traveling or working at another location, and connecting their company laptop to a Wi-Fi network belonging to another organization, such as a hotel, a home network, or another business.
In Internet Explorer, go to Tools > Internet Options > Connections, and check the defined connections and their settings by selecting a connection and clicking the
Settings button. Each one should have
Use automatic configuration script checked and Address set to "http://webdefence.global.blackspider.com:8082/proxy.pac" or whatever is correct for your policy.
As such the user will be connecting to the Internet directly, instead of via the cloud service – the browser is not using the PAC file to direct traffic to the cloud proxy. No policy enforcement will be applied. The user will not be able to use the cloud service, as port 8082 is blocked.