Changing the IP address of the TRITON management server

Topic 51301 | Web, Data, and Email Solutions | v8.0.x, v8.1.x | Updated 12-Oct-2015


	Warning If web protection policy (Policy Broker, Policy Server, Policy Database) or hybrid (Directory Agent, Sync Service) components reside on the management server, the process of changing the IP address is complicated. Please contact Technical Support for assistance.

Before changing the IP address of the TRITON management server, if the web protection Log Server component is installed on the management server machine, remove it. The steps below include instructions for reinstalling it after the IP address change is complete.

Complete the following steps after changing the IP address of the TRITON management server.

Update TRITON Infrastructure with the new IP address.

See Configuring TRITON Infrastructure to use a new IP address or hostname for instructions.

If SQL Server 2008 R2 Express (SQL Server Express) is installed on this machine, it will be automatically configured to the new IP address along with TRITON Infrastructure.

(Web protection solutions only): Update the configuration of the Web module to reflect the new IP address:

Recreate Apache SSL certificates for the Web module of the TRITON Manager. See Creating Apache SSL Certificates. When following these instructions, be sure to edit the openssl.txt file to reflect the new IP address of the TRITON management server.

Edit the Web module catalina.properties file to reflect the new IP address. See Configuring Tomcat to a use new local IP address.

Navigate to the C:\Program Files (x86)\Websense\Web Security\bin\ directory and open the websense.ini file in a text editor.

Update the value of the LocalServerIP parameter to the new IP address.

If you want to run the web protection Log Server component on the management server (not recommended), and removed it as instructed before changing the IP address of the server, open a Windows command prompt and run the following commands from the C:\Program Files (x86)\Websense\Web Security\bin\ directory:

LogServer.exe -i

LogServer.exe -r

Log onto the Web module of the TRITON Manager and navigate to the Settings > Reporting > Log Server page.

Verify that correct information appears in the SQL Server location field.

If you change the SQL Server location value, use the Windows Services tool to restart Websense Log Server.

Use the Windows Services tool to restart the Websense RTM Server and Websense RTM Client services.

After changing the Log Server IP address, if alerts appear from old IP address, restart Policy Server to clear the old alert data.

(Email protection solutions only): Edit the Email module catalina.properties file to reflect the new IP address. See Configuring Tomcat to a use new local IP address.

(Email protection solutions only): If the email protection Log Server component is installed on the TRITON management server machine, update TRITON Manager with its new IP address. See Configuring a new hostname for web protection management components.


	Note This is required only for those appliances using the Log Server located on the TRITON management server machine. If an appliance is using a Log Server located elsewhere, do not update its IP address on that appliance.

If you have multiple TRITON AP-EMAIL appliances in your deployment, update them as well with the new IP address of email protection Log Server component. To update other appliances, complete the steps again in Configuring a new hostname for web protection management components with the following modifications:

After logging into TRITON Manager, click Appliances in the TRITON banner.

Click Manage Appliances and select the appliance you want to update.

Continue with the rest of the procedure as normal.

Repeat this process for each TRITON AP-EMAIL appliance that uses the Log Server located on the TRITON management server machine.

(Email protection solutions only): If the email protection Log Database is located on the TRITON management server machine (e.g., SQL Server 2008 R2 Express is installed on the machine and maintains the Log Database), update the database location in TRITON Manager. See Updating the Log Database location for TRITON AP-EMAIL.

(TRITON AP-DATA only): Modify the TRITON management server installation to reflect the change. See Changing the IP address for TRITON AP-DATA management components.

If your subscription includes the Web DLP module for TRITON AP-WEB or includes TRITON AP-EMAIL, re-register the Web or Email module with the Data module of the TRITON Manager. This is required for Web DLP and Email DLP (data loss prevention) features.

For TRITON AP-WEB, see Re-register Websense Content Gateway.

For TRITON AP-EMAIL, see Re-registering TRITON AP-EMAIL with data protection components.