Test Connection to RSA Manager results

TRITON Console Help | Web, Data, and Email Security Solutions | v7.8.x

You must test the connection to your RSA Authentication Manager to enable RSA SecurID authentication. If you see a "Connection succeeded" message, the TRITON console was able to both connect to your RSA Manager and authenticate with the credentials you provided, and you can save your settings on the Two-Factor Authentication page.

The table below provides more information on the other messages you may see.


Message	Description
Connection succeeded. PIN or next token code required for successful logon.	The TRITON console has successfully connected to your RSA Manager but could not authenticate with the passcode provided. You can still enable RSA SecurID authentication and save your settings; however, note that the Passcode field does not include the credentials required for a successful logon. This might be your PIN, or the next token code on your RSA SecurID software or hardware token, or a combination of the two.
Connection succeeded. Authentication failed: unknown user or incorrect password.	The TRITON console has successfully connected to your RSA Manager but could not authenticate with the credentials you provided. Check that the username and passcode you entered are valid.
Connection failed: could not find RSA agent configuration file.	Ensure you have followed the steps in Creating a custom agent for RSA SecurID authentication to create a custom agent in your RSA Manager. The Authenticate administrators using RSA SecurID authentication check box stays in a partially-selected state, and you cannot enable RSA SecurID authentication until you have successfully re-tested the connection.
Connection failed. Verify your configuration settings.	The TRITON console could not connect to your RSA Manager. The Authenticate administrators using RSA SecurID authentication check box stays in a partially-selected state, and you cannot enable RSA SecurID authentication until you have successfully re-tested the connection.