Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Overview
 
Administrator Help | Forcepoint Email Security | Version 8.5.x
Welcome to Forcepoint Email Security, which provides maximum protection for email systems to prevent malicious threats from entering an organization's network. This email solution provides comprehensive on-premises email security hosted on a Forcepoint appliance or in the public cloud. Each message is processed by a robust set of antivirus and antispam analytics to prevent infected email from entering the network. Domain and IP address based message routing ensures reliable, accurate delivery of email.
Forcepoint Email Security may be deployed on a V or X Series appliance or as a virtual appliance. See the Forcepoint Appliances Getting Started Guide for details.
Starting in version 8.5, Forcepoint Email Security can be deployed in Microsoft Azure, which provides the same features and protections as with an Email Security deployment on an appliance, but with the flexibility of virtualization. See Installing Forcepoint Email Security in Microsoft Azure and v8.5 Release Notes for Forcepoint Email Security in Microsoft Azure.
Forcepoint Security Manager installed on a separate Windows machine is required for administration functions. An Email Security module administrator uses the manager to control email system configuration settings.
The Forcepoint Email Security Hybrid Module adds support for an email hybrid service pre-filtering capability in the cloud, which analyzes incoming email against a database of known malware. This feature can save network bandwidth and maintenance costs by dropping malicious email before it ever reaches an organization's network. The Hybrid Module also includes URL sandbox and phishing education capabilities.
Enhance your security by adding one of the following file sandbox capabilities to your product subscription:
?
?
Forcepoint Advanced Malware Detection for Email - Cloud is a cloud-based file sandbox feature. Forcepoint Advanced Malware Detection for Email - On-Premises is an on-premises appliance that performs file sandbox functions. These advanced detection functions inspect email attachment file types that commonly contain security threats.
Integration with Forcepoint DLP provides valuable protection for an organization's most sensitive data and facilitates message encryption. Configure a data loss prevention policy in the Security Manager Data module to enable message encryption options that are configured on the page Settings > Inbound/Outbound > Encryption.
If your network includes Forcepoint web protection, you can also use its URL analysis function. Your email protection software queries the Forcepoint URL category master database and determines the risk level of a URL found in an email message. See URL analysis.
Logging and reporting capabilities allow a company to view system status and generate reports of system and email traffic activity.
A Personal Email Manager facility allows authorized end users to manage email messages that an email policy has blocked but that may be safe to deliver. End users can maintain individual Always Block and Always Permit lists of email addresses to simplify message delivery.
Administrator help overview
Administrator Help | Forcepoint Email Security | Version 8.5.x
Administrator Help includes the following topics:
 
Embedded help
Administrator Help | Forcepoint Email Security | Version 8.5.x
Access embedded Administrator Help from the Help icon at the top right area of the screen, in the Security Manager banner.
Click Help > Explain This Page to open context-sensitive help for the active Email module page.
Important 
If your organization's security standards permit, you can permanently disable the warning message on the Advanced tab of the Tools > Internet Options interface. (Under Security options, check Allow active content to run in files on My Computer.)
Click the Previous page and Next page icons to page through the Help topics, or click Show the navigation pane to display the complete embedded Administrator Help contents. To find a Help topic in the Help viewer, select one of the following tabs:
?
Click a book icon to expand that book's topics.
Click a table of contents entry to display the corresponding topic.
?
Enter a word or phrase and click Go!
Click an entry of the results list to display the corresponding topic.
Find Answers portal
Administrator Help | Forcepoint Email Security | Version 8.5.x
The right pane of the Security Manager Email module contains a Find Answers portal that may include the following components:
?
?
Technical Support
Administrator Help | Forcepoint Email Security | Version 8.5.x
Click Help > Support Portal in the Security Manager module tray to access the Forcepoint online Support site. Technical information about Forcepoint software and services is available 24 hours a day, including:
?
?
?
?
For additional questions, click the Contact Support tab at the top of the page.
The contact page includes information for finding solutions, opening an online support case, and calling Technical Support.
For faster phone response, please use your Account ID, which you can find in the Profile section on the My Account page.
For telephone requests, please have ready:
?
?
?
?
 

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Copyright 2018 Forcepoint. All rights reserved.