Upgrade instructions

Deployment and Installation Center | Email Security Solutions | Version 7.7.x

Applies to:

Email Security Gateway and Email Security Gateway Anywhere v7.6.x

Before you begin the upgrade process, you need to configure your firewall to open the following ports:

Ports 17500 - 17515 (C/E1/E2 interfaces), for outbound traffic to Websense Data Security

Ports 17700 - 17714 (E1 and E2 interfaces), for inbound communication with Email Security Gateway

See Email Security Gateway ports for information about all Email Security Gateway default ports, including appliance interface designations and communication direction.

Use the following procedure to perform the upgrade of Email Security Gateway to v7.7:

Upgrade Email Security Gateway Log Server if it is installed on a machine other than the one on which the TRITON Console is installed.

Select the Custom option on the Installation Type page of the upgrade installer and choose to install the Email Security Log Server only.

Follow the installation wizard instructions.

The installer does not allow you to change existing configuration settings. Changes must be made after the upgrade.

The upgrade installer stops the Email Security Gateway Log Server service, updates the Email Security Gateway Log Server, and then restarts the Email Security Gateway Log Server service.


	Note The Email Security Gateway management server is not available until after the TRITON Console upgrade.

Upgrade all your V-Series appliances. Appliance upgrade is performed using the Appliance Manager patch facility to download the version 7.7 patch and apply it to the appliance. See Upgrade instructions for the appliance patch upgrade procedure.


	Note V-Series appliance services are not available while the patch is being applied and until the appliance completes its restart.

If your Email Security appliances are configured in a cluster, the primary box should be upgraded first, followed by all its secondary machines, 1 at a time. You do not need to release the appliances from the cluster in order to perform the upgrade.

Email should not be directed through these machines during the upgrade process.

Upgrade the TRITON Console machine. Use the TRITON Enterprise upgrade installer and ensure that TRITON - Email Security is selected for upgrade.

Follow the installation wizard instructions.

The installer does not allow you to change configuration settings. Changes must be made after the upgrade.

The upgrade script stops the Email Security Gateway manager service, updates the Email Security Gateway SQL Server databases, and then restarts the Email Security Gateway manager service.