Upgrading a supplemental Data Security server or standalone agents to v7.6.0

Deployment and Installation Center | Data Security Solutions | Version 7.7.x

Applies to:

In this topic:

Data Security, v7.1.x, 7.5.x, 7.6.x

Upgrading from version 7.5

Upgrading from version 7.1

Complete these steps to upgrade a supplement Data Security server or standalone agent (e.g. SMTP, printer, discovery/crawler, ISA/TMG) to v7.6.0.

For best practice, upgrade the management server without changing the operating system version of supplemental machines, then perform system modifications as required.


	Important If you are upgrading a Data Security server or agent to a new Windows 2008 machine, be sure to keep the original IP address/host name if you want to retain settings and information from the original server. This is especially important on machines where a v7.5 crawler was installed and had a fingerprinting classifier assigned to it. Using the same IP address prevents fingerprints from being lost.

You do not need to delete fingerprint tasks before upgrading Data Security servers.

Upgrading from version 7.5

Perform the actions appropriate to your machine, as described in Preparing for installation.

Download and launch the version 7.6 Websense installer (Websense installer).

A progress dialog box appears, as files are extracted.

The Installer Dashboard appears.

Any version 7.5 Data Security components found on this machine are upgraded to version 7.6.

It is strongly recommended you wait 30 minutes before routing traffic though the upgraded system.

When you upgrade a Data Security server it takes time for it to download the information necessary for resolving source and destination resources such as people, computers, and printers. Routing traffic through the system before this is complete may result in:

Potential false positives and negatives

Endpoints not receiving updated profiles

File-system discovery starts but immediately indicates "completed with errors"

Upgrading from version 7.1

In the version 7.6 TRITON Unified Security Center (either on the upgraded Data Security Management Server machine or the machine to which you migrated Data Security Management Server during upgrade) go to Data Security module > Settings > System Modules and delete Printer and ISA Agents if they exist

Download and launch the version 7.6 Websense installer (Websense installer) on the supplemental Data Security server or standalone agent machine you want to upgrade.

A progress dialog box appears, as files are extracted.

When the following message appears, click OK:

An older version of Data Security is installed on this machine. Press OK to upgrade it or Cancel to exit the installation.

The Installer Dashboard appears.

The prior-version Data Security components are first removed and then replaced with current versions. The prior-version Data Security Installation Wizard is launched. This is used to remove components.

Note that the Installer Dashboard remains on-screen, behind the prior-version installer.

Click Next in the prior-version installer to begin removing components.

Components are removed.

When the wizard notifies you that Data Security has been successfully installed, click Finish

Note the screen mentions installation success, but this simply means the Data Security Installation Wizard has completed its task successfully, which in this case is removing components.

You are returned to the Installer Dashboard and the Websense Data Security Installer appears.

This is the current-version installer that will install version 7.6 Data Security components.

Install version 7.6 Data Security components. Be sure to select the same components for installation as were previously on this machine. You can install additional components as well.

It is strongly recommended you wait 30 minutes before routing traffic though the upgraded system.

Potential false positives and negatives

Endpoints not receiving updated profiles

File-system discovery starts but immediately indicates "completed with errors"

10.

In the version 7.6 TRITON Unified Security Center (go to Data Security module > Settings > System Modules) modify Printer and/or ISA Agents that have been added, if any, so their settings match the settings in place prior to upgrade.

Refer to the PDF of exported system module information you created when upgrading the Data Security Management Server.