Account management

Use the Administration > Account Management page to:

Change the password for accessing the V-Series manager.

Change the password for accessing Content Gateway manager when Content Gateway is run on the appliance.

Specify the admin notification email address and SMTP server for Appliance manager password recovery email messages. For a description of the password recovery mechanism, see V-Series manager password reset.

Change the help page language settings embedded in your appliance manager.

Retrieve your password if you have lost or forgotten it.

Change password

In Administration >Account Management > Change Password:

Enter the current password.

Enter the new password.

Confirm the new password.

Select OK to save the new password.

Secure password guidelines

For V-Series appliances, the administrator password must meet the following requirements:

Be between 8 and 15 characters in length

Include 1 or more of the following:

Uppercase characters

Lowercase characters

Numbers

Special characters (for example, ! # % & ' ( ) * + , - . / < = > ? @ [ ] ^ _ { | } ~ )

Exclude all of the following:

The user name of any appliance service account (admin, root, websense-ts, audit)

Common appliance-related terms (e.g., appliance, filtering)

The name of TRITON services (e.g., TRITON, AP-WEB, AP-EMAIL, ContentGateway PolicyBroker, etc.)

The device's hostname

Do not repeat the previous 3 passwords for the account.

Change password for Content Gateway manager

In Administration Account Management > Content Gateway Manager Password Reset:

Select Reset Password to reset your proxy password.

The new password appears in the Content Gateway Manager Password group box. Write it down. Once you navigate away from the Account Management page, the password will no longer be displayed.

Log on to the Content Gateway manager with the new password.

Go to the Configure > My Proxy > UI Setup > Login page to change the password.

For additional guidance on how to create a strong, secure password, see Secure password guidelines.

Email notification and SMTP server for password recovery

In Administration Account Management > Email Settings:

In the Notification email address box, specify the email address to which password recovery email messages are sent.

In the SMTP address box, specify the SMTP server IP address

In the Port box, specify the port location.

If the SMTP connection requires authentication, select the checkbox labeled SMTP server requires authentication, and enter the Account and Password information in the corresponding boxes.

Select Test Connection to validate the SMTP settings.

Select OK to save the new values.

Language settings

In Administration Account Management > Help Language Preference:

From the list of available languages in the drop-down list, select the language in which the Help system will display, then click OK to apply your selection.

V-Series manager password reset

If you forget or misplace your logon password, click Forgot my password on the Appliance manager logon page.

If a notification email address and SMTP server have been configured, a temporary password is mailed to the email address. Log on using the temporary password within 1 hour and reset your password.

If a notification email cannot be sent, an error message displays and you are advised to contact Forcepoint Technical Support. A security code is also provided. Make a note of it; it is required by Forcepoint Technical Support to generate a new password.