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Administration > Hotfix management
Hotfix management
Help | V-Series Appliance | Version 8.0.x
 
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When necessary, Websense, Inc. releases a targeted hotfix to address a specific issue in an appliance module. In most cases, you receive notification of hotfixes in a Websense Technical Alert email, or (in response to a specific problem that you have reported) a Technical Support Agent recommends a specific hotfix.
The V-Series console Hotfixes page is your facility for finding, installing, uninstalling, and maintaining a history of hotfix application.
Go to the Administration > Patches / Hotfixes > Hotfixes page to manage hotfixes.
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For example: Proxy-7.8.0-001
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Hotfix application process
Following is a summary. For complete details, see Hotfix installation.
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In the Hotfix Installation area, enter the name of the hotfix and click Find. If the hotfix is not found, review the notification from Websense and check that the name is entered correctly. If the name repeatedly returns not found, contact Websense Technical Support.
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After the hotfix is downloaded, a description and status display in the Downloaded hotfixes table. Confirm that the hotfix has no dependencies and is ready for installation. If the hotfix is dependent on another hotfix, you must download and install that hotfix first.
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Click Install to install the hotfix.
If you have several appliances and do not want to download the hotfix from Websense.com multiple times, you can use the Save to network location link to copy the downloaded hotfix to a convenient location on your network, and then, on each appliance, use the Upload Hotfix Manually button to upload the file to the appliance.
For procedural information, see:
Hotfix installation
Hotfix history

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Administration > Hotfix management
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