Re-enabling Network Agent before installing a patch

Help | V-Series Appliance | Version 8.0.x

Follow these steps if Network Agent is temporarily disabled, you don't want to permanently disable it, and you want to install a patch. (For more information about temporarily and permanently disabling Network Agent, see Disabling Network Agent.

If you have initiated an installation on the Patches page, and the Network Agent Disable dialog box has displayed, and you do not want to permanently disable Network Agent, select Cancel to close the dialog box and then go to the Status > General page. In the Network Agent area, click Enable Module and then OK to confirm the action. The appliance automatically restarts.

If you have not initiated an installation on the Patches page, go to the Status > General page and in the Network Agent area click Enable Module and then OK to confirm the action. The appliance automatically restarts.

After the appliance has restarted, log on, go to the Administration > Patch / Hotfixes > Patches page, and perform the patch installation.

When the patch installation is complete, if you want to again temporarily disable Network Agent, return to the Status > General page and disable Network Agent.

The reason that Network Agent must be re-enabled prior to patch installation (if it is not permanently disabled) is that if Network Agent is stopped and the patch includes updates to Network Agent, the updates are not made to the stopped module. Thus, if it is re-enabled some time in the future, it may be incompatible with other modules on the system.