For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.
Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.
S : Supported
C : Certified
| Version | ||||||
| 6.3.3 6.3.2, 6.3.1 |
6.3. 6.2, 6.1.1, 6.1 |
5.5.2, 5.5.1, 5.5 |
5.2 | 5.1 | 5.0.1, 5.0 |
|
| Windows (32 bit) | ||||||
| 2003 Server | ||||||
| Standard or Enterprise | C | C | C | C | C | |
| Standard or Enterprise, SP1 | C | C | C | C | ||
| Standard or Enterprise, R2 | C | |||||
| 2000 Server | ||||||
| SP2 | C | C | C | |||
| SP3 or later | C | C | C | C | C | C |
| NT Server | ||||||
| 4.0 SP 6a | C | C | ||||
| Linux | ||||||
| Red Hat Linux 7.1 | C | |||||
| Red Hat Linux 8 | C | C | ||||
| Red Hat Linux 9 | C | C | C | C | C | |
| Red Hat Enterprise Linux 3: AS, ES, and WS | C | C | C | C | ||
| Red Hat Enterprise Linux 4: AS, ES, and WS | C | C | ||||
| Solaris | ||||||
| Solaris 2.6 with ALL following patches applied: 105181-22, 105210-32, 105401-28, 105529-09, 105568-18, 105591-09, 105755-08, 107733-08 | C | C | ||||
| Solaris 2.7 with ALL following patches applied: 106541-12, 109104-03, 107544-03, 106980-11, 106938-04, 106950-11, 106327-08 | C | C | ||||
| Solaris 8 | C | C | C | C | ||
| Solaris 9, with current patches | C | C | C | C | C | C |
| Solaris 10, with current patches | C | C | ||||
| Version | ||||||
| 6.3.3 6.3.2, 6.3.1 |
6.3. 6.2, 6.1.1, 6.1 |
5.5.2, 5.5.1, 5.5 |
5.2 | 5.1 | 5.0.1, 5.0 |
|
| Directory Services | ||||||
| Active Directory | C | C | C | C | ||
| NTLM Directory | C | C | C | |||
| Novell eDirectory 8.51 or later | C | C | C | C | ||
| LDAP Directory | C | C | ||||
| Sun Java System Directory Server 4.2 and 5.2 | C | |||||
| Databases | ||||||
| MSDE 2000 | C | C | C | |||
| SQL Server 2000 | C | C | C | |||
| SQL Sever 2005 (Workgroup, Standard, Enterprise 64 bit edition) | C | |||||
| MySQL 5.0 | C | |||||
| MySQL 4.0.x or 4.1 | C | |||||
| Version | ||||||
| 6.3.3 6.3.2, 6.3.1 |
6.3, 6.2, 6.1.1, 6.1 |
5.5.2, 5.5.1, 5.5 |
5.2 | 5.1 | 5.0.1, 5.0 |
|
| Windows (32 bit) | ||||||
| 2003 Server | ||||||
| Standard or Enterprise | C | C | C | C | C | |
| Standard or Enterprise, SP1 | C | C | ||||
| Standard or Enterprise, R2 | C | |||||
| 2000 Server | ||||||
| SP2 | C | C | C | |||
| SP3 or later | C | C | C | C | C | C |
| Advanced Server SP1 | C | C | C | C | C | C |
| NT Server | ||||||
| 4.0 SP 6a | C | |||||
| XP Professional | C | C | ||||
| 2000 Professional | C | C | C | |||
| Version | ||||||
| 6.3.1 | 6.3, 6.2, 6.1.1, 6.1 |
5.5.2, 5.5.1, 5.5 |
5.2 | |||
| Linux | ||||||
| Red Hat Linux 9 | C | C | C | C | ||
| Red Hat Enterprise Linux 3: AS, ES, and WS | C | C | C | C | ||
| Red Hat Enterprise Linux 4: AS, ES, and WS | C | C | ||||
| Solaris | ||||||
| Solaris 8 | C | C | ||||
| Solaris 9, with current patches | C | C | C | C | ||
| Solaris 10, with current patches | C | C | ||||
| Databases | ||||||
| MySQL v4.0 or v4.1 | C | C | ||||
| Version | ||||||
| 1.0 | 1.0 (preinstalled) | |||||
| Windows (32 bit) | ||||||
| 2003 Server | ||||||
| Standard or Enterprise, SP1 or later (32 bit) | C | |||||
| Standard or Enterprise, R2 or later (32 bit) | C | |||||
| HP Compaq dc5700 | C | |||||
| HP ProLiant DL320 G5 | C | |||||
| Version | ||||||
| 6.3.1, 6.3 |
6.2 | 6.1.1, 6.1 |
5.5.2.1, 5.5.2, 5.5.1, 5.5 |
5.2 | (CAM) 5.1 |
|
| Windows (32 bit) | ||||||
| 2003 Server | ||||||
| Standard or Enterprise | C | C | C | |||
| Standard or Enterprise, SP1 | C | C | C | |||
| 2000 Server | ||||||
| SP2 | C | |||||
| SP3 or later | C | C | C | C | C | C |
| NT Server | ||||||
| 4.0 SP 6a | C | C | C | |||
| Version | ||||||
| SQL 7, SP3 or later | C | C | C | |||
| SQL 2000, SP2 | C | C | C | |||
| SQL 2000, SP3 | C | C | C | |||
| SQL 2000, SP3a or later | C | C | C | |||
| SQL 2005 | C | |||||