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Older V-Series Models Certified Matrix

Before You Get Started

  • What's the difference between a Patch, an Upgrade, and a Recovery Image? show/hide>

    The key difference is that patches and upgrades are designed to preserve your settings. Recovery images erase all software modules, all data, and all settings, and then restore the appliance to factory settings.

    Patches include minor corrections to one or more modules. They preserve your client information, filtering policies, customized configuration settings, and data. Patches update the software modules, while retaining your custom filtering information. Patches typically do not require an update to components that are running off the appliance (such as the Manager and Log Server).

    Upgrades move your software modules to a new major or minor version that includes enhancements. An Upgrade preserves your client and policy information, as does a Patch. However, an Upgrade requires that all components running off the appliance (such as the Manager and Log Server) be upgraded to a compatible version.

    Recovery Images erase all software modules, all data, and all settings, and then restore the appliance to factory settings. Each appliance model has recovery images designed for that model.

  • Determine the version of your V-Series Appliance. show/hide>

    To display version information on the V-Series, open the appliance console.

    To see the Appliance Version and Hardware Platform model, go to Configuration > General > System Information

    To see the version information for each software module, go to Configuration > General > Module Information

  • Keep all components running off the appliance at a compatible version, to ensure that filtering can occur. When software module versions are not compatible throughout the network, software behavior is unpredictable. Various error messages may appear. Filtering may not occur or may be compromised.
  • Back up your data and policies, and make note of your configuration settings, before applying any new version.

V-Series Release History by Version and Model

  • The table indicates releases supported by each V-Series model.

  • The data cell indicates the introduction of the model.

  • Dual mode is supported unless otherwise indicated.

  • Before upgrading, always read the Release Notes.

Version Appliance Model
V10000 G3 V10000 G2 R2 V10000 G2 V10000 G1 V5000 G3 V5000 G2 R2 V5000 G2
7.6.7 ✔ ✔s ✔ ✔
7.6.5 ✔ ✔s ✔ ✔
7.6.2 ✔ ✔s ✔ ✔
7.6.1 ✔f ✔ ✔s ✔ ✔
7.6.0 ✔ ✔s ✔f Feb. 2012 ✔
7.5.5 ✔w ✔w ✔w
* Last release | w Web mode only | s Single mode only | f Factory image only; no upgrade patch available

Patches and Upgrades (latest version at top)

v7.6.7 Web Security [V5000 G2; V10000 G2 in dual mode only]
v7.6.7 Web Security Gateway / Anywhere - [V5000 G2, V10000, V10000 G2]
v7.6.7 Email Security Gateway / Anywhere [V5000 G2, V10000 G2]

Release Date 30-August-2012
Upgrade directly from this prior version 7.6.5 (Web)
7.6.0 or 7.6.2 (Email)
Web Security modules running off the appliance must be at this version 7.6.7
Web Security Module on appliance 7.6.7
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance 7.6.7
Content Gateway Module on appliance 7.6.7
Data Security Suite components integrated in the Content Gateway module are at 7.6.3, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.6.x, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.6.7.
To view the latest Content Gateway Release Notes, click here.
To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance 7.6.7
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only) 7.6.7
The TRITON console v7.6.7 must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. The TRITON console must be at version 7.6.7.
To view the TRITON console Release Notes, click here.
BIOS Compatibility V5000 G2 BIOS 1.2.1
V10000 BIOS 2.5.0
V10000 G2 BIOS 1.2.6
RAID Firmware Compatibility V5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 and 6.2.0-0013
V10000 G2 - 6.2.0-0013
Description Patch: Moves all Web security modules and Email security modules on the appliance to version 7.6.7.
Off-box TRITON management console must be at 7.6.7. Data Security Management Server must be at version 7.6.3, if subscribed. Email Security Gateway requires TRITON console v7.6.7.
To download the 7.6.7 patch, click here.
To view the 7.6.7 Release Notes, click here.

v7.6.2 Web Security [V5000 G2; V10000 G2 in dual mode only]
v7.6.2 Web Security Gateway / Anywhere - [V5000 G2, V10000, V10000 G2]
v7.6.2 Email Security Gateway / Anywhere [V5000 G2, V10000 G2]

Release Date 29-September-2011
Upgrade directly from this prior version 7.6.0 or 7.6.1
Web Security modules running off the appliance must be at this version 7.6.x
Web Security Module on appliance 7.6.2
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance 7.6.2
Content Gateway Module on appliance 7.6.2
Data Security Suite components integrated in the Content Gateway module are at 7.6.2, which is compatible with the Web DLP and Email DLP portions of Data Security Suite 7.6.x, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.6.2 if Email Security Gateway is in use on any appliance. Otherwise, off-box TRITON console v7.6.0 is compatible with v7.6.2 appliances.
To view the latest Content Gateway Release Notes, click here.To view the latest Data Security Suite Release Notes, click here.
Email Security Gateway module on appliance 7.6.2
To view the latest Email Security Gateway Release Notes, click here.
TRITON - Web Security management console (Web Security only) 7.6.2
The TRITON console v7.6.2 must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. Although the TRITON console must be at version 7.6.2 if Email Security Gateway is in use on any appliance, TRITON console v7.6.0 is compatible with v7.6.2 Web security appliances.
To view the TRITON console Release Notes, click here.
BIOS Compatibility V5000 G2 BIOS 1.2.1
V10000 BIOS 2.5.0
V10000 G2 BIOS 1.2.6
RAID Firmware Compatibility V5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 and 6.2.0-0013
V10000 G2 - 6.2.0-0013
Description Patch: Moves all modules on the appliance to version 7.6.2.
Off-box TRITON management console and Data Security Management Server must be at version 7.6.0 or later, if subscribed. Email Security Gateway requires TRITON console v7.6.2.
To download the 7.6.2 patch, click here.
To view the 7.6.2 Release Notes, click here.

v7.6.0 Web Security Gateway - [V5000 G2, V10000, V10000 G2]

Release Date 2-May-2011
Upgrade directly from these prior versions 7.5.0, 7.5.1, 7.5.2, 7.5.3
Web Security modules running off the appliance must be at this version 7.6.x
Web Security Module on appliance 7.6.0
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance 7.6.0
Content Gateway Module on appliance 7.6.0
Data Security Suite components integrated in the Content Gateway module are at 7.6.0, which is compatible with the Web DLP portion of Data Security Suite 7.6.x, if subscribed. Sites running Web Security Gateway Anywhere, or running Web Security Gateway with Data Security components, must have a unified TRITON management console installed off the appliance on a Windows 2008 64-bit server. The TRITON console must be at version 7.6.x.
To view the latest Content Gateway Release Notes, click here
To view the latest Data Security Suite Release Notes, click here.
TRITON - Web Security management console (Web Security only) 7.6.0
NOTE: The TRITON Unified Security Center (management and reporting console) may be installed off-box on a Windows 2003 server or a Windows 2008 server for sites running only Web Security Gateway.
The TRITON console must be installed off-box [on a Windows 2008 64-bit server] if Email Security Gateway is enabled on any appliance. The off-box TRITON management console [on 64-bit Windows Server 2008] is also required for sites running Web Security Gateway Anywhere; and for sites running Web Security Gateway with Data Security components. The off-box TRITON console must be at version 7.6.x.
To view the TRITON console Release Notes, click here.
BIOS Compatibility V5000 G2 BIOS 1.2.1
V10000 BIOS 2.5.0
V10000 G2 BIOS 1.2.6
RAID Firmware Compatibility V5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 and 6.2.0-0013
V10000 G2 - 6.2.0-0013
Description Patch: Moves all modules on the appliance to version 7.6.0. Adds corrections and features from Data Security policy engine for sites integrated with Data Security.
To download the 7.6.0 patch, click here.
To view the 7.6.0 Release Notes, click here.

v7.5.5 Web Security Gateway - [V5000 G2, V10000, V10000 G2]

Release Date 27-June-2011
Upgrade directly from this prior version 7.5.3
Web Security modules running off the appliance must be at this version 7.5.x
Web Security Module on appliance 7.5.1
To view the latest Web Security Release Notes, click here.
Network Agent Module on appliance 7.5.1
Content Gateway Module on appliance 7.5.5
Data Security Management Server must be at version 7.5.9 or later, if subscribed.
To view the latest Content Gateway Release Notes, click here
To view the latest Data Security Suite Release Notes, click here.
BIOS Compatibility V5000 G2 BIOS 1.2.1
V10000 BIOS 2.5.0
V10000 G2 BIOS 1.2.6
RAID Firmware Compatibility V5000 G2 - RAID not applicable
V10000 - 6.1.1-0047 and 6.2.0-0013
V10000 G2 - 6.2.0-0013
Description Patch: Moves Content Gateway module on the appliance to version 7.5.5. Moves Web Security on the appliance to version 7.5.1.
Data Security Management Server must be at version 7.5.9 or later, if subscribed.
To download the 7.5.5 patch, click here.
To view the 7.5.5 Release Notes, click here.