For customers with valid product subscriptions running non-certified configurations, we will use commercially reasonable efforts to investigate potential issues with software running together with these non-certified configurations. As part of the investigation, we may require the issue to be reproduced by the customer independently to isolate the issue from the non-certified configuration.
Where issues are confirmed to be unrelated to the non-certified configuration, we will support our software in a manner that is consistent with support provided on certified configurations. Where issues are known or proven to be directly related to the non-certified configuration, we will require the customer to migrate to a certified configuration, as listed in the certified product matrix.
S : Supported
C : Certified
| Version | ||||||||||||||
| 8.2 | 8.1 | 8.0.1 | 8.0 | 7.8.4 | 7.8.3 | 7.8.2 | 7.8.1 | 7.7.x | 7.6, 7.6.x |
7.5, 7.5.1 |
7.1, 7.1.1 |
|||
| Windows (64 bit) | ||||||||||||||
| 2012 Server | S | S | S | S | C | C | C | C | ||||||
| 2012 Server R2 | C | C | C | C | C | C | C | |||||||
| 2008 Server R2, Standard & Enterprise | S | S | S | S | S | S | S | S | C | C | ||||
| SP1 | C | C | C | C | C | C | C | C | C | S | ||||
| Windows (32 bit) | ||||||||||||||
| 2003 Server, Standard & Enterprise | S | S | S | C | ||||||||||
| SP1 | S | S | S | C | ||||||||||
| SP2 | C | C | C | |||||||||||
| 2003 Server R2, Standard & Enterprise | S | S | S | C | ||||||||||
| SP2 | C | C | C | |||||||||||
| 2008 Server, Standard & Enterprise | S | S | S | C | ||||||||||
| SP2 | S | C | C | |||||||||||
| Linux (32-bit) | ||||||||||||||
| Red Hat Enterprise Linux 3 | S | |||||||||||||
| Red Hat Enterprise Linux 4 | S (4.8 certified) | S (4.7 certified) | S (4.5 certified) | |||||||||||
| Red Hat Enterprise Linux 5 | S | C (5.4,5.7 certified) | S (5.5 certified) | S (5.3 certified) | S (5.3 certified) | |||||||||
| Red Hat Enterprise Linux 6 | C(6.0 (6.1 v7.7.3O ONLY) certified) | |||||||||||||
| Linux (64-bit) | ||||||||||||||
| Red Hat Enterprise Linux 6.0 | S | S | S | S | S | S | C | |||||||
| Red Hat Enterprise Linux 6.1 | S | S | S | S | S | S | C | |||||||
| Red Hat Enterprise Linux 6.2 | S | S | S | S | S | S | C | |||||||
| Red Hat Enterprise Linux 6.3 | S | S | S | S | S | S | C(6.3-v7.7.3 only) | |||||||
| Red Hat Enterprise Linux 6.4 | S | S | S | S | S | S | C | C | ||||||
| Red Hat Enterprise Linux 6.5 | S | S | S | S | C | C | C | |||||||
| Red Hat Enterprise Linux 6.6 | S | |||||||||||||
| Red Hat Enterprise Linux 6.7 | S | |||||||||||||
| Linux (32-bit) Content Gateway ONLY | ||||||||||||||
| Red Hat Enterprise Linux* | ||||||||||||||
| 4.5 - kernel 2.6.9-55 | C | C | ||||||||||||
| 4.8 - kernel 2.6.9-89 | C(7.1.3 and later Supported) | |||||||||||||
| 5.3 - kernel 2.6.18-128 | S | S | C | |||||||||||
| 5.4 - kernel 2.6.18-164 | C | S | S | |||||||||||
| 5.5 - kernel 2.6.18-194 | S | C | S (7.5.2 and later Supported) | |||||||||||
| 5.6 - kernel 2.6.18-238 | S | S | ||||||||||||
| 5.7 - kernel 2.6.18-274 | C | |||||||||||||
| Linux (64-bit) Content Gateway ONLY | ||||||||||||||
| 6.0 - kernel 2.6.32-71 | S | S | S | C | ||||||||||
| 6.1 - kernel 2.6.32-131 | S | S | S | S | ||||||||||
| 6.2 - kernel 2.6.32-220 | S | S | S | S | ||||||||||
| 6.3 - kernel 2.6.32-279 | S | S | S | S | C | C | ||||||||
| 6.4 - kernel 2.6.32-358 | C | C | C | C | C | C | C | |||||||
| 6.5 - kernel 2.6.32-431 | C | C | C | C | C | S | C | |||||||
| 6.6 - kernel 2.6.32-504 | C | C | ||||||||||||
| 6.7 - kernel 2.6.32-573 | C | |||||||||||||
|
* Content Gateway supports only specific update releases of Red Hat versions due to kernel module dependencies. |
||||||||||||||
| Version | ||||||||||||||
| 8.2 | 8.1 | 8.0.1 | 8.0 | 7.8.4 | 7.8.3 | 7.8.2 | 7.8.1 | 7.7.x | 7.6, 7.6.x |
7.5, 7.5.1 |
7.1, 7.1.1 |
|||
| Microsoft Active Directory | ||||||||||||||
| NT (Mixed mode only) | S | S | ||||||||||||
| Active Directory 2000 | S | S | S | |||||||||||
| Active Directory 2003 | S | S | S | S | S | S | S | C | S | C | C | C | ||
| Active Directory 2008 | S | S | S | S | S | S | S | C | C | C | ||||
| Active Directory 2008 R2 | S | S | C | C | C | C | C | |||||||
| Active Directory 2012 | C | C | C | C | C | C | C | |||||||
| Active Directory 2012 R2 | C | C | ||||||||||||
| Novell eDirectory | ||||||||||||||
| 8.5 | C(8.5.1 or later) | C(8.5.1 or later) | C(8.5.1 or later) | C(8.5.1 or later) | C(8.5.1 or later) | S(SP1 certified) | S(SP1 certified) | S(SP1 certified) | ||||||
| 8.6 | S | S | S | S | S | S | S | S | ||||||
| 8.7 | S | S | S | S | S | S | S | S | S | S | S | S | ||
| 8.8 | S | C | C | C(SP7 Certified) | C(SP7 Certified) | C(SP7 Certified) | C(SP7 Certified) | C(SP7 Certified) | C(SP5, SP6 certified) | S(SP5 certified) | S | S | ||
| Sun Java Directory / Oracle DSEE | ||||||||||||||
| Sun 4 | S(4.2 certified) | S(4.2 certified) | S(4.2 certified) | |||||||||||
| Sun 5 | S(5.2 certified) | S(5.2 certified) | S(5.2 certified) | |||||||||||
| Sun 6 | S | S | S | S | S | |||||||||
| Sun 7 | S | S | S | S | S | |||||||||
| Oracle 11g | S | C | C | C | C | C | C | C | C | |||||
| LDAP-based directory services | ||||||||||||||
| Other LDAP-based directory services | S | S | S | S | S | S | ||||||||
| Version | ||||||||||||||
| 8.2 | 8.1 | 8.0.1 | 8.0 | 7.8.4 | 7.8.3 | 7.8.2 | 7.8.1 | 7.7.x | 7.6, 7.6.x |
7.5, 7.5.1 |
7.1, 7.1.1 |
|||
| Microsoft SQL Server | ||||||||||||||
| MSDE 2000 SP4 | C | C | C | |||||||||||
| 2000 | S | S | ||||||||||||
| 2005 * | S | S | S | S | ||||||||||
| SP2 | S | S | S | C | ||||||||||
| SP3 | S | S | S | S | S | S | S | |||||||
| SP4 | S | S | S | C | C | C | ||||||||
| 2008 * | S | S | S | S | C | C | C | |||||||
| SP1 * | S | S | S | C | C | C | ||||||||
| SP2 * | S | S | S | S | S | S | S | C | C | |||||
| SP3 * | S | S | C | C | C | C | ||||||||
| SP4 * | C | C | ||||||||||||
| R2 SP1 * | S | S | S | S | S | S | C | C | S | C(7.5.1 Supported) | ||||
| R2 SP2 * | S | S | C | C | C | C | ||||||||
| R2 SP3 * | C | C | ||||||||||||
| R2 Express ** | C | |||||||||||||
| SP1 ** | C | C | ||||||||||||
| SP2 ** | C | C | C | C | C | C | ||||||||
| 2012* | S | S | C | C | ||||||||||
| SP1 | S | S | S | S | C | C | ||||||||
| SP2 | S | S | C | C | C | |||||||||
| My SQL | ||||||||||||||
| SQL 2014 | C | C | ||||||||||||
| SQL 2014 SP1 | C | C | ||||||||||||
| * All editions are supported except Web, Express, and Compact; all service packs are supported; and both 32-bit and 64-bit are supported, excluding IA64. ** Microsoft SQL Server 2008 R2 Express Edition is only supported as the internal database when it has been installed using the TRITON installer. Note: Microsoft SQL Clustering is supported in 7.6 and 7.5.1. |
||||||||||||||