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Table of Contents

Introducing Remote Filtering
System requirements
Deployment information
How remote filtering works
When server communication fails
Installing Remote Filtering Components
Preparing for installation
Installing Remote Filtering Server on Windows
Installing Remote Filtering Server on Linux
Deploying Remote Filtering Client
Customizing the client installation package
Installing Remote Filtering Client manually
Using a third-party deployment tool for Windows
Uninstalling Remote Filtering Client
Configuring Remote Filtering Software
Configuring remote filtering to ignore HTTPS or FTP
Configuring the Remote Filtering Client heartbeat interval
Upgrading Remote Filtering Components
Upgrading Remote Filtering Server
Upgrading Remote Filtering Client
Upgrading Remote Filtering Client manually
Upgrading Remote Filtering Client with a third-party deployment tool
Troubleshooting remote filtering software
Block pages are not being displayed
Reporting tools don't include remote filtering data
When client machines use a proxy server
General troubleshooting procedures

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