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Using Logon Agent for Transparent User Identification > Logon Agent troubleshooting > WINS setup: User Service on Linux or appliance
WINS setup: User Service on Linux or appliance
Using Logon Agent | Web Security Solutions | Version 7.8
When Websense User Service runs on a Websense appliance or a Linux server, and Logon Agent is used for transparent user identification, Logon Agent must be configured to communicate with a Windows Internet Name Server (WINS). Without this step, Logon Agent cannot resolve domain names to domain controller IP addresses.
Use the Settings > General > Directory Services page in the Web Security manager to configure WINS communication:
1.
Select Windows Active Directory (Mixed Mode).
This step is required even if you are not actually using mixed mode.
2.
Enter the Administrative user name and Password for an account with administrator permissions.
3.
Enter the Domain name.
If your organization uses multiple domains, enter the name of a domain that is trusted by all domains that authenticate your users.
4.
Enter the IP address of a Windows Internet Name Server (WINS) that can resolve the domain name entered above to a domain controller IP address.
5.
Click OK to cache your changes, then click Save and Deploy.
If your network uses Active Directory in native mode, also perform the following steps:
1.
On the Directory Services page, select Active Directory (Native Mode).
2.
Configure the global catalog servers and other settings for your directory service, if needed. Previously configured settings are typically saved when you switch from native mode to mixed mode and back again.
Click OK to cache your changes, then click Save and Deploy.

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