Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Web Security Log Server Troubleshooting Guide : Web Security Log Server and Windows registration
Web Security Log Server and Windows registration
Topic 50304 | Web Security Solutions | Updated 19-Sept-2013
Applies To:
Websense Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.7 and 7.8
To verify that the Log Server service is properly registered with the Windows operating system, or to register or re-register the service:
1.
Use the Windows Services dialog box (Start > Administrative Tools > Services) to stop the Websense Log Server service.
2.
Open a command prompt and navigate to the Websense bin directory (C:\Program Files (x86)\Websense\Web Security\bin, by default).
3.
Enter the following command.
logserver.exe -c
If no errors display, the service is registered correctly. If an error that contains "Initialization: -1" displays, continue with the next step.
4.
With the Log Server service stopped, delete the LogServer.exe.p12 file from the bin directory
5.
Use the Windows Services dialog box to start the Websense Log Server service.
If other errors display, continue with the next step.
6.
To remove the Log Server service, enter:
logserver.exe -u
7.
To register the executable, enter:
logserver.exe -i
8.
Once again, enter the following command. Verify that no errors appear.
logserver.exe -c
You can add the -debug parameter to the logserver.exe -c command to gather more advanced diagnostic information (see Run Log Server in debug mode).

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Web Security Log Server Troubleshooting Guide : Web Security Log Server and Windows registration
Copyright 2016 Forcepoint LLC. All rights reserved.