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Introduction > New account configuration > Generate an Apple Push Notification certificate > Replacing a certificate
Replacing a certificate
TRITON Mobile Security Help | Mobile Security Solutions
Related topics:
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Creating a new certificate
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Renewing a certificate
If your Apple push notification certificate stops working or has become corrupted, Websense Technical Support may instruct you to replace it and re-register your devices.
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Warning 
If you replace the push notification certificate associated with your account, device owners must re-register all their devices with Mobile Security.
1.
In the Mobile tab of the Cloud TRITON Manager, select General > Push Notification Certificate.
2.
Click Replace Certificate.
3.
Create a new signed certificate for your organization.
a.
In the Create New Signed Certificate box, enter information about your organization. Do not use the same information that you used in previous signed certificates.
 
Field Name
Description
Certificate name
Enter a friendly name that you would like to assign to your organization's signed certificate, such as "Acme Corp Certificate".
Organization
Enter the name of your organization, such as "Acme Corp".
Organization unit
If applicable, enter the name of the organizational unit that will be using this mobile security certificate, such as "Accounting".
Email address
Enter the email address of a system administrator responsible for this certificate.
City/locality
Enter the city or locality where your organization is located.
State/Province
Enter the state or province where your organization is located.
Country
Enter the country where your organization is located.
b.
Scroll to the bottom of this box and click Create New Certificate. A warning appears:
Are you sure you want to generate a new signed certificate? If you continue, you must complete the steps to replace the APN certificate or the signed certificate will be invalid. Once the push certificate is replaced, users must re-register all of their devices with Mobile Security.
If you are willing to re-register every mobile device in your organization, click Yes.
c.
When the certificate is available, a link appears next to the Create Signed Certificate button, "This certificate is available for download."
d.
Click the link.
e.
Indicate where to save the file on your computer.
4.
Create a new push notification certificate on the Apple Push Certificates portal.
 
* 
Note 
Use a Safari or Firefox browser to complete this section.
a.
Sign onto the Apple Push Certificate Portal by entering your organization's Apple ID and password in the fields provided. You can also sign onto the portal by navigating to https://identity.apple.com/pushcert/.
b.
Read and accept the Terms of Use document.
c.
Select Create a Certificate.
d.
Click Browse and select the file you downloaded in step 1.
e.
Click Upload. The certificate is now listed in the Certificates for Third-Party Servers list.
f.
Click Download next to the certificate you just created.
g.
Save the file to your computer.
5.
Upload the new Apple certificate to Mobile Security.
a.
Scroll to the bottom of the Mobile tab's Replace Certificate page.
b.
In the section, Upload Push Certificate to Mobile Security, browse to the APN file.
c.
Click Upload New Certificate.

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Introduction > New account configuration > Generate an Apple Push Notification certificate > Replacing a certificate
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