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Working with Quarantined Messages > Managing the Always Block and Always Permit lists
Managing the Always Block and Always Permit lists
Personal Email Manager User Help | Forcepoint Email Security | Version 8.5.x
If authorized by your administrator, you can manage your personal Always Block and Always Permit lists from the Personal Email Manager or the notification message. A message from an email address in the Always Block List is considered spam and is not delivered to your inbox. Mail from an address in the Always Permit List bypasses spam, URL, and commercial bulk email analysis on its way to your inbox. Mail from an address that appears in both lists is always permitted.
Adding an Always Block or Always Permit list entry
An email address can be added to either the Always Block or Always Permit list from the notification message or from the Quarantined Messages List. Additionally, the address can be added directly into the Always Block or Always Permit list.
Add an email address directly to the Always Block or Always Permit List
1.
In the left pane menu of the Personal Email Manager, click Always Block or Always Permit
The selected list displays.
2.
In the field Email address, enter the desired address
The asterisk symbol (*) is used to indicate wildcard entries.
3.
From the right of the Email address field, click the arrow
The entry is added to the Email Address List. A counter indicates the number of addresses in your list.
4.
Click OK
The list is saved.
Search the Always Block or Always Permit List
1.
In the left pane menu of the Personal Email Manager, click Always Block or Always Permit
The selected list displays.
2.
From the section Email Address List, in the field Search, enter a keyword search term
3.
Click Search
The email addresses matching the search term display in the Email Address List.
4.
View all messages in the Always Block or Always Permit List; click View All
The full Email Address List displays.
Removing an Always Block or Always Permit list entry
Email addresses in the Always Block or Always Permit List can be removed individually or in bulk.
Remove an address from the Always Block or Always Permit List
1.
In the left pane menu of the Personal Email Manager, click Always Block or Always Permit
The selected list displays.
2.
From the section Email Address List, select an email address to remove from the list
(Optional) Use Ctrl + Click to select multiple email addresses
3.
Click Remove
The selected email address is removed from the list.

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Working with Quarantined Messages > Managing the Always Block and Always Permit lists
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