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Working with Quarantined Messages > Managing user accounts
Managing user accounts
Personal Email Manager User Help | Forcepoint Email Security | Version 8.5.x
The User Account Access page of Personal Email Manager is used to designate at least one other individual, or agent, to access and manage your blocked messages.
 
* 
Important 
This user account function may not be available to you if it is not enabled for you by your Personal Email Manager administrator.
Add a delegated agent
1.
In the left pane menu, click User Account Access
The User Account Access page displays.
2.
From the section Account Email Address, click Add
The Add User Account Access dialog box displays.
3.
In the text field Access account email address, enter the email address of the individual you want to manage your blocked email
4.
Click OK
The Add User Account Access dialog box closes and the email address is added to the Account Email Address section.
5.
Repeat steps 2 - 4 to add other delegate accounts as needed
When any user listed in your Account Email Address list logs in to Personal Email Manager, your email account appears in their Quarantined Messages List View user account drop-down list. To manage your blocked email, your delegate selects your account from this list to display your Quarantined Messages List. See Using the Quarantined Messages List.
 

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Working with Quarantined Messages > Managing user accounts
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