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Getting Started > The dashboard > System health alerts
System health alerts
Administrator Help | Forcepoint Email Security | Version 8.5.x
The Health Alert Summary lists any potential concerns encountered by monitored components of your software. Alerts are generated for the following conditions:
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Subscription expiration issues or subscription key problems
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Email services unavailable or not running
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Email software configuration problems
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Forcepoint URL Database server connection problems
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Filtering database engine and download problems
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URL analysis server problems
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Log Server unavailable, not running, or having performance problems
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Email module, Log Server, or Log Database version mismatches
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Log Database unavailable or having performance problems
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Low disk space problems
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Old system log or message queue files
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Unavailable system logs or message queues
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Third-party encryption application problems
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Appliance cluster connection and synchronization problems
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User directory server unavailable or not running
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Invalid user directory credentials
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SIEM server configuration problems
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Personal Email Manager server connection problems
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Undelivered email accumulation problems
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Work and exception queue capacity problems
If you have subscribed to the Forcepoint Email Security Hybrid Module, or if your subscription includes both email and data security components, your email protection software monitors interoperability components to provide alerts about the following conditions:
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Forcepoint Security Manager Data module registration, configuration, and connection status
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Hybrid Module registration, authentication, and email hybrid service connection status
See Configuring system alerts for information about system alert delivery options.
The icon next to the alert message indicates the potential impact of the related condition.
The message is informational, and does not reflect a problem with your installation (for example, a successful database download or cluster synchronization).
The alert condition has the potential to cause a problem, but does not immediately prevent filtering or reporting (for example, email hybrid service data is not available or the subscription key is about to expire).
A Forcepoint software component is not functioning (has not been configured or is not running), which may impair email analysis or reporting, or your subscription has expired.
Selection of an alert message in the Health Alerts Summary displays the Alerts page, which provides additional information about current alert conditions. See Viewing system alerts.

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Getting Started > The dashboard > System health alerts
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