System Log

Administrator Help | TRITON AP-EMAIL | Version 8.2.x

System Log records reflect the current state of the email system, along with any errors or warnings produced. Click the System Log tab on the Main > Status > Logs page to view the System Log, and to export selected portions of it to a CSV or HTML file, if desired.

System Log records are saved for 30 days. To preserve System Log records longer than 30 days, use the Export option to export the log on a regular basis. Exporting does not remove records from the System Log. It transfers log data to a CSV or HTML file.

When the System Log page opens, the most recent records are shown. Use the View drop-down list options located above the log to select the range of log entries you want to see: All, One Day, One Week, One Month, or Custom. When you select Custom, use the View from/to fields to specify the desired date/time range for the log entries you want to see. The calendar includes the following options:

Change the month and year by using the back and next arrows around the month and year at the top of the calendar.

Set the calendar to the current date by clicking the date in the lower left corner of the calendar.

Click Clean to clear the current date/time calendar selection.

Click Today to set the calendar date to today's date.

Set the time range in hours and minutes in the entry fields to the right of the calendar.

You can also view log entries by type of system event by selecting an event type in the View by type drop-down list.

Below the View options, choose the number of log entries you want to view per log page from the Per page drop-down list (from 25 to 200). Default is 25. At the top and bottom of the page, scroll through the log using the back and next arrow buttons, or identify the page you want to see in the Page field and click Go.

System Log data

The log displays the following information:


Column	Description
Date	Date and time of the system event, adjusted for time zones. To ensure consistent data in the System Log, be sure all machines running Forcepoint components have their date and time settings synchronized.
Server	IP address of the machine affected by the system event
Type	The type of system event (update, config exception, email hybrid service, cluster, log, quarantine, scan engine, data loss prevention, patch and hotfix, watchdog, system maintenance, or alert)
Message	A link that opens a Details message box with information about the system event

System Log export options

To export System Log records:

Select a time period from the Export range drop-down list (Current page, Last 24 hours, Last 7 days, or Last 30 days).

Choose Last 30 days to export the entire System Log file.

Click Go.

Select the desired output file type in the Export Log dialog box.

If you select CSV, a dialog box opens to let you open or save a text file in comma-separated value format.

If you select HTML, a dialog box opens to let you open or save an HTML file containing the log data.

Click OK.